tonyevomr
asked on
veritas backup software may be a bug
well this problem occurs with the veritas backup software for some reason it keeps saying that a database is not mounted and that it needs to be mounted for it to back it up. i have rebooted the server that veritas claims it has the database and looked around it says its the information store database.
i dont know if its a flag that needs to be cleared or what can you help me with this issue.
i dont know if its a flag that needs to be cleared or what can you help me with this issue.
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ASKER
yes we do backup exchange databases here is the Version: 6.5.7638.1
we have one storage group and it is mounted.
ok i have not tried to back up exchange using the nt backup. i did exclude the information store out of the back up and the backup ran perfect i also had like a warning on the exchange server in veritas and it is gone i rebooted the server that has veritas runnning on. so i dont know if i should try to include it in the back up again and see if it goes ok.
we have one storage group and it is mounted.
ok i have not tried to back up exchange using the nt backup. i did exclude the information store out of the back up and the backup ran perfect i also had like a warning on the exchange server in veritas and it is gone i rebooted the server that has veritas runnning on. so i dont know if i should try to include it in the back up again and see if it goes ok.
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ASKER
ok will try tonight will let you know.
thank you.
thank you.
ASKER
ok i sorted out the issue it seems like there is a bug in veritas i upgraded to ver 12.0
and the problem seesm to be solved. sorry i did not get back to you guys.
really appreciate the help.
and the problem seesm to be solved. sorry i did not get back to you guys.
really appreciate the help.
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ASKER
i really appreciate your help it put in the right direction as to find the fix for the problem.
Any chance you can post the full solution?
ASKER
Hex V-79-57344-65282
the lines above are the entire error code.