Mac OS X Leopard and Printing on an Active Directory Domain

I've recently bought a Mac with OS X Leopard on for one of the designers in our office. Our network is entirely Windows based and i don't have a great deal of experience with Mac's.

After managing to get it to use AD logins and getting Entourage to work, i've installed the latest Adobe CS suite.

I came to add printers from the domain and used the options in the system preferences to connect to a HP Laserjet 5550 HDN printer and it provided me with a driver. When printing through PhotoShop, it fails to take into account i've asked to print in A4 (the printer asks me to insert letter or select another tray) and crops everything (almost like Office does with borders)

Can anyone tell me if i'm going about the wrong way of installing printers?
EncamsAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

PeterisMacCommented:
Well, this sometimes happens in multi-platform environments. I suppose that A4 is set in Print & Fax pane under System Preferences?

I have a similar problem while printing from other applications, including Word, Pages, etc. Sometimes pages are even rotated from Landscape to Portrait. I am still looking for a solution to this but until then I tend to print to PDF. Strangely enough, both, Preview and Acrobat, print fine, without cropping and rotations.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
EncamsAuthor Commented:
Yes it's set to A4 and explicitly told to use Tray 2 which is A4 and it still asks me to insert letter into Tray 1 on the printer
0
vishal_impactCommented:
HI
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00317516
this says you have correct driver installed or not make sure you use this not the postscript or ppd drivers.
0
EncamsAuthor Commented:
Not been able to solve. Can we please close
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Mac OS X

From novice to tech pro — start learning today.