Ladydmm
asked on
Serious errors the last time the document was opened
When my word documents are opened from the shared drive (e.g. G:drive) the MS Word files gets serious errors messages (e.g. The document XXXXXX caused a serious error the last time it was opened. You may continue opening it or perform data recovery by clicking "Recover Data". Clicking "Recover Data" will edtract text out of your document but all formatting and pictures will be lost.) Then when I click "Open" or "Recover Data", I get MS Word has encouted a problem and needs to close. We are sorry for the inconvenience. Then it opens a blank document. Now, if I email the document to myself and open it from the email I ge know error messages at all. Can you assist with this error message?
Errors-opening-MS-Word-files-ba.pdf
Errors-opening-MS-Word-files-ba.pdf
Most probably the word document is corrupted already.
ASKER
I thought that too however, when the document is opened by someone else there is no problem opening the document, and if I email the document to myself it opens without errors.
Is your G:\ drive a Flash Drive? If so, then don't open from it. First copy the document to your local drive and then work on it there. When you are done with it copy the document back. If the flash drive gets very full, then there is no room for Word to stick all the temporary files it needs when the document is opened. Working on a flash drive or a floppy drive is a good way to permanently corrupt your document.
Dawn Crosier
Word MVP
Dawn Crosier
Word MVP
ASKER
No, the G:\ drive is a shared drive at my company; that's why it is so puzzling.
Do you have complete network permissions to the drive? Read & Write ? Does this happen with all word files that are on the drive? What about Excel files? Can you work with them on the drive? It really sounds like a permissions thing to me. Word is not able to place the temporary files which is causing it to crash.
Dawn Crosier
Word MVP
Dawn Crosier
Word MVP
ASKER
Hummm, now that is a good thought to check however, I have adm. rights which is the highest rights to that particular G:\ drive. Do you think that could be it?
You might check the folder to see whether someone has set it for "read only".
Dawn Crosier
Word MVP
Dawn Crosier
Word MVP
ASKER
The folder is not set to read only; I have administrative rights.
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