I have a client running SBS 2003 and Backup Exec 10d. We started to see failed jobs. The error message read the problem was with in the logon account used by Backup Exec. I reset the password and updated Backup Exec accordingly, with no success.
I removed and reinstalled Backup Exec and am now getting the following when I hover over the icon for selections "Computer Name. Not selectable because some sub-items cannot be backed up" There are no selections made.
I did check the tape drive and I'm able to inventory a tape, so this tells me Backup Exec is working with the tape drive.
I've looked through Symantec's site and did not find any KBs with this message.