Graphic Equalizer not powering up

I have a ART HD 231 Graghic equalizer and its not turning on.   I only used it once or twice.  Its been sitting in my basement for a while then I came to turn it on,  it wont power on.  The lights on the equalizer are not lit.  The equalizer has a feature that lets sound go through if there is no power going through the unit.  So my sound does go through it without power but I cant use anything else.   I don't get it why its not turning on, plus I checked with the fuse and its still ok.  I even change the power chords to see  if thats the problem and same thing happens.   Its not close to a year old yet.  

Any thoughts?

link to product page:  http://www.artproaudio.com/products.asp?type=82&cat=5&id=113
speed_mstAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

michkoCommented:
According to this page:
http://www.artproaudio.com/default.asp?p1=6&p2=0&p_id=115
ALL of their graphic equalizers have a one year warranty.
I'd contact the company about a return, or talk to the store where you purchased it to see if they can do an exchange.
I recommend this, rather than telling you to open the case and look for scorched or unconnected components, because of you do open the case you may very well void the warranty.
0
Thibault St john Cholmondeley-ffeatherstonehaugh the 2ndCommented:
When you say you changed the power cord, have you verified that both leads work on another device?
It is just possible they could both be bad.

Otherwise go with michko's suggestion.
0
speed_mstAuthor Commented:
yes, both cords work on other devices.
0
Introducing the "443 Security Simplified" Podcast

This new podcast puts you inside the minds of leading white-hat hackers and security researchers. Hosts Marc Laliberte and Corey Nachreiner turn complex security concepts into easily understood and actionable insights on the latest cyber security headlines and trends.

michkoCommented:
And what does the store say about a return, or the company about an rma for repair?
0
speed_mstAuthor Commented:
i did the return form from the website.    

Actually its working now!!!!!!!!   Its weird I found a different cable probably the same cable that came with the equalizer.  Hook it up and it works.  It looks like any other computer power cord.  
0
Thibault St john Cholmondeley-ffeatherstonehaugh the 2ndCommented:
>>looks like any other computer power cord

Some of these are just subtly different. The inner diameter of the plug/socket connnectors can vary just enough not to connect, but to not be too noticeable to the eye. Also the length of the connectors can vary, the actual metal parts that extend into the socket, or the depth of the socket itself.
Glad you got it working!
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Hardware

From novice to tech pro — start learning today.