trixits
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Unable to import Outlook Activities... "Update Activities" grayed out.
I'm unable to import Outlook Activities... "Update Activities" grayed out. I'm running Outlook 2003 (11.5608.5606) and ACT! 2008 (10.0.1.199) on Windows XP Pro 2002 SP2. Anyone have any ideas on why this option isn't available? Or how to get it to become available?
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ASKER
Thanks, HTG and GL. I tried both and they didn't seem to work.
HTG, even after a restart it is still grayed out.
GL, I am an Administrator.
HTG, even after a restart it is still grayed out.
GL, I am an Administrator.
Admin in BOTH ACT! and Windows?
ASKER
Yes
I would try disablng the Outlook Integration and re-creating it
ASKER
I have no idea why or how but it is working now. I'm going to give credit to the first response since it is probably the mostly likely solution seeing as how I didnt do much else since my last post other than restarting the system.
Thanks. I am glad it is working for you now.
-Dan
-Dan
I have a similar problem. I am running ACT! 2006 and Outlook 2007 in a Windows XP environment. I tried rebooting the computer and then starting ACT! only but both Update Activities and Remove Activities are grayed out. I don't really know how to disable Outlook Integration particularly as I don't think I've ever enabled outlook integration. That's what I'm trying to do now.
See this KB article - http://tinyurl.com/2x4p7l