• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 784
  • Last Modified:

the remote server did not respond to connection attempt Exchange 2003

I am using SBS 2003 and am using exchange since 2 years ago, everything was working well until 3 days ago, I saw that the exchange has an error "the remote server did not respond to connection  attempt" I am using comcast as  an ISP and using smtp.comcast.net as a SMTP connector. I am a beginner in exchange, I changed to use DNS to route th eemails but it is nor working either, Can you please help me to resolve this issue
0
jomacapa
Asked:
jomacapa
1 Solution
 
Dave_ANDCommented:
There are a few things this could be..

first lets do some basic tests:

open a Comand Prompt, and type "ping smtp.comcast.net" do you see their server?
then do "telnet smtp.comcast.net 25" and hit return do you get a reply from their server?

if you get a responce from these, then good, we know that side isnt working, if not you need to talk to your ISP about mail server issues (either its down, or they have blocked you from sending email out)

If you get a responce from these, then its an excahnge issue, restart the server or exchange and SMTP services, and try those 2 tests again.

If your still having issues, post back please.


0
 
jomacapaAuthor Commented:
the solution was different, I had  to open the port 587 on smtp
0

Featured Post

2018 Annual Membership Survey

Here at Experts Exchange, we strive to give members the best experience. Help us improve the site by taking this survey today! (Bonus: Be entered to win a great tech prize for participating!)

Tackle projects and never again get stuck behind a technical roadblock.
Join Now