Hard drive enclosure only recognizing 1 gig of 6 gig drive

I have an older (obviously) 6 gig HD, WD Caviar 36400 that I put into this enclosure -

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=330205737205&ssPageName=STRK:MEWN:IT&ih=014

I have XP Pro SP2 and it will only recognize 1 gig of the 6 gig drive.  Any ideas why?  

Thanks,

Connie
blondyAsked:
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PUNKYCommented:
Did you also check in Disk Management see if it recognise 6 gig total?
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nobusCommented:
check if the disk was not partition into a 1 G partition, and free space..
Fdisk lets you do this
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blondyAuthor Commented:
Yes, I used Disk Management and deleted the old partition and tried to make a new partition, and the largest it would let me make was the 1 gig.  It would not recognize the entire 6 gigs to allow me to make a 6 gig partition.  Would FDISK do anything differently?  Thanks!
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nobusCommented:
possibly yes - you loose nothing by trying
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blondyAuthor Commented:
Fdisk isn't available in XP, is it?  I tried and it says filename not found or something like that.  
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PUNKYCommented:
Download this swissknife v3: http://www.compuapps.com/
Install on system, and check the drive there see if it detects full 6 gigs.
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blondyAuthor Commented:
One thing after another.  :(  I tried downloading swissknife from 3 different servers and each time when I try to install it, it tells me that the UninstallShield is running and I have to close it before swissknife will install.  I don't have any UninstallShields running.  I even rebooted to make sure nothing was 'stuck' and it still tells me the same thing.  Any idea why?

Thanks!
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nobusCommented:
get a bootdisk, it has fdisk on it :   www.bootdisk.com
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blondyAuthor Commented:
I finally got Swissknife to work.  It also only recognizes 1 gig.  I don't have a floppy on this computer so I didn't try bootdisk.  I read some of the info on the site and it looked scary so I stayed away.  :)  

A lousy 6 gig drive.  It's not like I'm trying to use a 320 gig or something.  

Anything else I can try?

Thanks!!
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nobusCommented:
>>  I read some of the info on the site and it looked scary so I stayed away.  :)  
   <<  very strange, it does not hurt your disk in any way !
if you don't have a floppy, make a boot cd...
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blondyAuthor Commented:
Which program do I choose on that web site.  I d/l xpquick.zip and xpquick.exe and neither will let me make a CD.  xpquick.exe looks for the floppy drive and xpquick.zip has 4 files, none of which works in Windows or DOS.  Sorry if I'm stupid about this, but I'm not familiar with this stuff.  That's why I asked the question.  :)

Thanks!
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nobusCommented:
oh sorry ; here are some bootcd's :   http://www.answersthatwork.com/Downright_pages/Boot_Disks_and_Boot_CDs.htm
pick the one for win98SE and check if fdisk is on it
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blondyAuthor Commented:
Fdisk will not recognize any more than 1 gig either.  I burned a CD from Win98SE like you said.  It brought me to A: (I don't even have a floppy on this computer).  It had the drive letters all wrong.  I was going by 1028 MB in order to know which drive it was looking at.  I think it had it as E: when I actually have it as F:  

At any rate, no drives were showing 6144 MB.
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nobusCommented:
in order to view drives, you can change drive letters as A: c: D:   etc...
then issue dir to see files, and space data
btw - did you check the jumpers? it may be limited
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blondyAuthor Commented:
I did change drive letters but it wouldn't go to c: (which is my HD) or F: (which is the external drive I'm having the problem with).  It was as if it was calling F the E: drive and no matter what letter I put in I didn't see any files from my C: drive.  

The jumper is set for slave drive but I tried it for master as well.  
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nobusCommented:
>>  The jumper is set for slave drive but I tried it for master as well   <<  NOno - jumper for capacity; check on the drive or the manual
in the bios, how is it seen ? as 6 or 1 ?
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blondyAuthor Commented:
There are no other jumpers on the drive.  There is something on the page that I found with the manual that says CSEL setting for drives more than 2 gig which is in the same jumper as slave/master setting.  It's here -

http://stason.org/TULARC/pc/hard-drives-hdd/western-digital/AC-36400-CAVIAR-6448MB-3-5-SL-ATA4.html

The next problem comes when I rebooted with the drive plugged into the USB port.  I went into the BIOS and it didn't list anything about drives at all.  Then I tried to boot into Windows and the system wouldn't boot, it just hung.  Tried it twice.  I unplugged the drive and it booted fine.  Maybe this is a further clue?  Could the drive itself have become defective all of a sudden?

Thanks!
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PUNKYCommented:
Your system board has option to boot from usb device and the boot order is set to boot from there as first device, so you experienced the boot hang there. That is normal.

You might try to download Diagnostic Tool from WD link:
http://support.wdc.com/download/index.asp?cxml=n&pid=40&swid=55

Either CD version or Floppy, and start to test the drive see if it works fine.
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nobusCommented:
can you post a pic of what Fdisk reported ?
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blondyAuthor Commented:
Sorry I haven't been around. I had that nasty bug everyone has been getting.

How do I take a screen shot in DOS?  
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nobusCommented:
with a camera..
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PUNKYCommented:
You can also try to manual set the drive in bios page:

Heads 15
Cylinders 13328
Sectors 63

See if it helps.
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blondyAuthor Commented:
It won't let me set the drive manually in the BIOS.

Here are 2 pics I took of the screen that lists the drives in FDISK.  It doesn't even list my hard drive properly.  

Sorry it took so long.  My digital camera was "on loan" and I had to threaten someone to get it back.  LOL

Thanks!
test1.JPG
test2.JPG
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blondyAuthor Commented:
Here are my drive letter assignments...

No floppy

C:  Hard drive 63.7 gig
D:  HP Recovery partition 9.73 gig
E:  DVD drive
F:  External hard drive
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nobusCommented:
and if this drive is not connected, fdisk shows your drive ok?
then i must conclude the drive is just bad.
if you don't need the data on it, i would delete all partitions, and check
otherwise, i suggest bootit-ng, and resize or delete 1 partition for testing.
when you start bootit, do NOT install it on your disk, hit esc/cancel
then select partition work, select last partition, select resize (even for 1 Mb)
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blondyAuthor Commented:
No it doesn't show the drive okay at all.  It shows it as 1 gig (1024) but it has the wrong drive letter assigned to all the drives.  I don't care about that because the drive letters are correct in Windows.  But either way, it shows it as 1 gig.

I have already deleted the partitions and repartitioned it, etc.  Is bootit a program?

Thanks!
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PUNKYCommented:
Possible the drive is bad as Nobus said above.  

If you can hook up only that drive on system (disconnect other drives), and check in bios see if it detects and you can manual set it. And then boot system with OS CD such as XP and try install see if it recognize the drive and accept installation.
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nobusCommented:
run a disk test on it, it will show it's status :  http://www.tacktech.com/display.cfm?ttid=287
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blondyAuthor Commented:
Thank you both.  I have come to the conclusion that you are both right in saying the drive is defective.  It worked before all this started but now it doesn't seem to.  I tried it in one of my other computers and it didn't work, either, now, so I will just say it's a bad drive and get a new one.  Thank you both for your help and patience.  
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nobusCommented:
everything dies, sooner or later
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