LiveState job fails across network

Posted on 2008-02-12
Medium Priority
Last Modified: 2013-12-01

We have 2 servers; 1 SBS and 1 W23K member server.  They both have a FULL (not agent) copy of LiveState Advanced Server 6.0 on them and have jobs to run full recovery points of both their drives each night.  All data is backed up to an external USB drive on the SBS server.

All jobs on SBS work fine.
C drive on the member server works fine but the second drive of the member server has just started failing (it used to work fine) with the following error:

Date: 2/12/2008 3:00:03 AM
Notification Type: Error
Priority: High
Description: Error EC8F17B7: Cannot create recovery points for job:
Recovery point of H:\. Error EC8F03ED: Cannot create the recovery point.
Error E0BB0004: Function Create Image argument Filename is invalid.
Error E7D10026: Unable to get attributes for '//***/backup/'. Error
EBAB03F1: The system cannot find the file specified.
Details: 0xE0BB0004

I know it's a slightly unusual setup and there are network and USB issues but it used to work fine and as the first drive job works fine each night on the member server, I'm thinking it may be something to do with LiveState or the hard drive?

I haven't been able to run chkdsk or defrag it on the member server, is this because it is RAD5?  Would this help anyway?  There is no problem with users accessing the data on this drive and it backs up to tape (BackupExec) fine each night.

Thanks in advance, Brad.
Question by:bflack
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LVL 24

Accepted Solution

Iamthecreator OM earned 1000 total points
ID: 20892857

Error EC8F17B7: Cannot create recovery points for job: Recovery point of C:\ Unable to create a backup of the computer.


Errors occur during a backup process and the backup is unable to complete. The errors that may occur include but are not limited to the following: EC8F17B7, EC8F040B, E0BB0083, EBAB001A, EC8F17D9, EC8F17D8, EC8F041F, EBAB00CC

Upgrade to 7.03 or BESR 8.0


Author Comment

ID: 20894054
Thanks but no maintenance agreement in place so would mean a paid upgrade.  Also, not running BESR, just LiveState 6.0 - they can't expect you to pay for an upgrade just because their software doesn't work can they?

For the other suggestion, the only possible cause is errors on the disk but Ignore Bad Sectors is already selected and can't run chkdsk as RAID drive.
LVL 24

Expert Comment

by:Iamthecreator OM
ID: 20894088
BESR was earlier know as LIVE STATE RECOVERY

Author Comment

ID: 20894107
I know but you said upgrade 7.03 to BESR 8.0

I am only running LiveState 6.

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