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Font file is not corrupt but only loads glyphs, dots and commas

I have a specific font that will not load on my Mac.
Adobe Garamond Expert
I have scanned the the font file and it is not damaged and it loads correctly on other Macs but on my Mac it is only parts of the charachters loaded/shown in the Fontbook. Glyphs, dot and comma

I have tested to use third party font managers like Extensis Suitcase (latest version) and Linotype Font Explorer (latest version) but it has the same behaviour.
In my desperation I bought a new version of the font from Linotype but it will not load correctly.

I have cleaned the font cache for both the user and the system.
I have a minimum of system fonts.
I have no idea of what to do now...
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kiddek
Asked:
kiddek
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1 Solution
 
chilternPCCommented:
have you tried adobe's trouble shooting page: here:

http://kb.adobe.com/selfservice/viewContent.do?externalId=327791&sliceId=2
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kiddekAuthor Commented:
I have done more than that... as desribed in my question.
Thanks for quick response though.
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chilternPCCommented:
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kiddekAuthor Commented:
I tested it, but although it cleans some extra font caches I think
"atsutil databases -removeUser" and/or "sudo atsutil databases -remove" in terminal makes the same thing...
...still no luck.
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chilternPCCommented:
you have a MAC store near you? here in London (regent st)  they have a genuis bar where you can take your problems /MAC and they sort them free.
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chilternPCCommented:
its quite common on other forums.
this one say they have a fix but may be different to yours
http://www.creativetechs.com/iq/garbled_font_fix_corrupt_font_cache.html
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kiddekAuthor Commented:
This issue is still open. I've tested FontNuke, FontFinangler and Xsupport and other stuff.
I can get the font to work in my InDesign CS3 by copy it to the Font folder of InDesign.
But I can not load it properly into my Extensis Suitcase, Apple FontBook or LinoType FontExplorer.
I can not get it to work if I place it in any of the system/user library/fonts-folders.

Stick to InDesign is of course the answer, but I would like to use the font in QuarkXpress...
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chilternPCCommented:
IN LEOPARD IT STORES FONTS IN 2 LOCATIONS. MAYBE ITS THE SAME FOR TIGER?
SEE IF THESE ARTICLES HELP....

http://docs.info.apple.com/article.html?artnum=106417
http://docs.info.apple.com/article.html?artnum=301332
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kiddekAuthor Commented:
My font folders are empty except /System/Library/Fonts/  
"User" ~/Library/Fonts/ <empty>
"Local" /Library/Fonts/ <empty>
"Network" /Network/Library/Fonts/  <N/A>
"System" /System/Library/Fonts/  
AppleGothic.ttf
HelveLTMM
LastResort.dfont
????????????????????? ProN W3.otf
AquaKanaBold.otf
Helvetica LT MM
LucidaGrande.dfont
????????????????????? ProN W6.otf
AquaKanaRegular.otf
Helvetica.dfont                        
Monaco.dfont                            
???????????????????????? ProN W3.otf
Courier.dfont                          
HelveticaNeue.dfont                    
Times LT MM                            
???????????????????????? ProN W6.otf
Geneva.dfont                            
Keyboard.dfont                          
TimesLTMM
"Classic" /System Folder/Fonts/ <empty>

Now I am planning to do a complete new installation on a new hard drive and copy the things I need from my old drive...
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chilternPCCommented:
funny you should say that - I've just done the same with my mac laptop (different reason though) - its now running good as gold.
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kiddekAuthor Commented:
OK, the thing is partially solved as the reality is like this:
The font is used by a customer of mine and only in short, short snippets like beneath their company logo showing the street address to them.
The font still shows only commas and dots on the screen but when I make a PDF of the document all the charachters are all there.
As this text is rather static and I usually don't use the font in long sentences I only have to open the document, print it to a PDF and check if it is showing all charachters. If I have to edits I can use the computer of my colleague,
Sidenote: Placing the font in /Library/Fonts on MacOS 10.4 Tiger works OK but if I do the same in a "clean" 10.5.2 Leopard system it does not work on my computer.
If I did not know better I would say that my hardware + Leopard does not accept this font...
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chilternPCCommented:
interesting - you hadn't mentioned the printing was ok (or I missed it) - that implies the screen drivers not the font?
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chilternPCCommented:
maybe a screen settings .... change the font smoothing style (in the Appearance prefs pane)
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kiddekAuthor Commented:
No, it did not help.
If it was screen driver related it would not have worked in InDesign, is my thought.
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chilternPCCommented:
oh well - if it can print the font must be ok.
indesign is on the same mac? so it could be screen driver related.
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