Tool for extracting Exchange mailboxes in to *.PST files

i have to extract certain mailboxes on our exchange into *.PST files.

i dont know which tool is the best for it. i tried it with exmerge but that one seems to be useless. it crashes each time i chose a mailbox for extracting.

anyone an idea or how-to?
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Pete LongTechnical ConsultantCommented:
Hello boxexpert,

Use EXMERGE see my website here



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Are you using the latest version of Exmerge?

If so do you have sufficeint access permissions to the Exchange mialboxes you are trying to extract?  Check the log files where ExMerge is installed as it stores any errors in the log which are usually quite useful.

If all else fails connect a outlook client to the server and copy the mail to the pst - you will have to do this if the mailboxes are over 2gb anyway.

boxexpertAuthor Commented:
too bad.

i configures it all as describet but exmerge disappears as soon as the moment comes when i want to extract a certain mailbox.

what the hell is this and why does that happen?
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I have seen this happen before and have got round it by installing a different version in a different location - if that does not work can you install it on another server and run from there
boxexpertAuthor Commented:
i dont understand-where else to install it?
I've run it from a different Windows 2003 server. Download the latest version of exmerge and extract to a folder, then before you launch it you will need to add "exchmem.dll " to that folder. That DLL can be found in the \exchsrvr\bin folder on your exchange server.

Make sure (you probably already have) that the IS is running on the server with the mailbox you are trying to extract.

boxexpertAuthor Commented:
i have two things which im not sure about it:

i have exchange admin rights, should i add myself to exchange full admin?

how about the mailbox i want to extract: does that one have to be in the recovery storage group to extract?
or do i have to disable the user account before?

yes, i tried to extract from a running exchange server, a running IS, that is.
I believe the rights are fine the way they are. You can connect to either a production database or a recovery storage group.

No need to disable the account.
boxexpertAuthor Commented:
i have full exchange admin rights now-do i also need admin rights locally?

 each time i start with exmerge and choose a users mailbox to extract; it crashes down.

why is this happening? thats annoying as hell...
boxexpertAuthor Commented:
it works perfectly now.

thank you very much
Pete LongTechnical ConsultantCommented:
Why do you want to delete the question did Exmerge not work?
boxexpertAuthor Commented:
yes it did
boxexpertAuthor Commented:
we have an error message:

Error 8007203a

Error 8007203a opening an LDAP connection. ('LDAP://SMAILZRH01/rootDSE')  (CADRoutines::GetNamingContextData)
boxexpertAuthor Commented:
the same problem persists. i did as is the MS article written,no way.

i set myself the send as and receive as rights,but still no way.

i can access the mailbox store, the exmerge runs thru but theres always the same old error message that shows up

help pls!
Some suggestions:

1. Try from another workstation. You can run exmerge from XP as well.
2. Try different mailboxes to see if there's an issue with that one mailbox
3. When you start exmerge, specify the DC to use if you haven't already

I'll look into that error a little more thoroughly.
Also, post the info from exmerge.log to help troubleshoot please.
boxexpertAuthor Commented:
regardless of user,the same happens over and over.

heres the output from today:

Microsoft Exchange Mailbox Merge Program, v6.5.7529.0
Start Logging:February 18, 2008   08:55:22
[08:55:22] Logging Level: None
[08:55:22] Reading settings from file 'C:\Program Files\Exchsrvr\bin\EXMERGE.INI'.
[08:55:24] Error 8007203a opening an LDAP connection. ('LDAP://SMAILZRH01:389/rootDSE')  (CADRoutines::GetNamingContextData)
[08:55:24] Accessing Domain Controller 'SDCZRH01'
[08:55:25] 'SMAILZRH01' is running Exchange Server 2000 or later
[08:55:25] Source server read from settings file is 'SMAILZRH01'.
[08:55:26] Error 8007203a opening an LDAP connection. ('LDAP://SMAILZRH01:389/rootDSE')  (CADRoutines::GetNamingContextData)
[08:55:26] Accessing Domain Controller 'SDCZRH01'
[08:55:26] 'SMAILZRH01' is running Exchange Server 2000 or later
[08:55:26] Destination server read from settings file is 'SMAILZRH01'.
[08:55:26] Reading list of subjects for messages to be selected from file ''
[08:55:26] Reading list of attachment names for messages to be selected from file ''
[08:55:26] List of folders to be ignored has been read. 0 folders in the list.
[08:55:26] Current machine locale ID is 0x807
[08:55:26] Operating System Version 5.2 (Build 3790)
[08:55:32] Error 8007203a opening an LDAP connection. ('LDAP://SMAILZRH01:389/rootDSE')  (CADRoutines::GetNamingContextData)
[08:55:32] Accessing Domain Controller 'SDCZRH01'
[08:55:32] 'SMAILZRH01' is running Exchange Server 2000 or later
[08:55:38] Mailbox '/O=JetAviation/OU=EU/cn=Configuration/cn=Connections/cn=SMTP (SMAILZRH01)/cn={E0EFCB49-5440-4D99-95F0-E1EA96CB828E}' will be ignored as its DN contains strings in the ignore list
[08:55:39] Found 73 mailbox(es) homed on database 'FIRST STORAGE GROUP/MAILBOX STORE MGT'.
[08:55:39] Ignored 1 mailbox(es) homed on database 'FIRST STORAGE GROUP/MAILBOX STORE MGT'.
[08:55:39] Found 73 mailbox(es) homed on the specified databases.
[08:55:39] Ignored 1 mailbox(es) homed on the specified databases.
[08:55:50] Using attribute 'PR_MESSAGE_DELIVERY_TIME' for date operations.
[08:55:50] Merging data into target store. The program will copy only those messages that do not exist in the target store.
[08:55:50] Associated folder data will NOT be copied to the target store.
[08:55:50] Using 'English (US)' (0x409) as the default locale (Code page 1252)
[08:55:50] All mailboxes will be processed, regardless of locale
[08:55:50] Using default locale for all mailboxes
[08:55:50] Initializing worker thread (Thread0)
[08:55:50] Copying data from mailbox 'Stutz, Ueli' ('STUTZU') on Server 'SMAILZRH01' to file 'F:\PST EXPORT\STUTZU.PST'.
[08:55:51] Error opening message store (MSEMS). Verify that the Microsoft Exchange Information Store service is running and that you have the correct permissions to log on. (0x8004011d)
[08:55:51] Errors encountered. Copy process aborted for mailbox 'Stutz, Ueli' ('STUTZU').
[08:55:51] Number of items copied from the source store for all mailboxes processed: 0
[08:55:51] Total number of folders processed in the source store: 0
[08:55:51] 0 mailboxes successfully processed. 1 mailboxes were not successfully processed. 0 non-fatal errors encountered.
[08:55:51] Process completion time: 00:00:00
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