Files cannot sync,error running on last know good configuration

BerryGardens used Ask the Experts™
We have a laptop user whos offline files cannot sync with our server, he can view files and print, error message 'cannot connect to server, running on last known good configuration'. Also doesnt keep local admin rights.
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"Also doesnt keep local admin rights"
Try resetting the station's security to defaults:

If this happens when the user logs in to other devices - then I suggest this is a profile issue.
If so - back the profile up using USMT (, - then delete the account, re-create it in AD - and restore the data using USMT.
I had a feeling it could be related with the profile, will delete and re-create it and see if that works.

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