We have a particular fax machine here, Brother IntelliFAX 2750, that when someone faxes out, the recipient of the fax gets nothing but a solid black page. I will remind you that this is an intermittent problem.
It was believed to be an issue of static electricity causing the problem and the following steps have been attempted to correct it but, at present, have not been successful.
Anti-static spray of the carpet in the area of the fax machine
Anti-static mat has been placed underneath the fax machine.