Offline files Recovery

Hi,

I have a user who was setup to use folder redirection to the server. So the desktop application data and my documents folders were redirected to the server. This was also being used with offile folders turned on because the user uses a alptop and work on files when offline.

The synchronisation was always problematic and the user always just stop the synchronisation and worked offline. the user was then moved over to a proper roaming profile (so no folder redirection etc)but now the files that she had been working on offline are not there anymore. Is the anyway i can recover these files?

Is there a way of accessing the offline cache?
granite03Asked:
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johnb6767Connect With a Mentor Commented:
"No you need to put the network address of the folder as was not the local adress"

Incorrect....

Copy the csccmd.exe to the c:\windows\system32 directory, and overwrite the previous version (or rename the old one present, and drop this one in there....)

Then paste this into the dos prompt....

csccmd.exe /extract /target:C:\ExtractedFiles /recurse

It will create a folder structure under c:\ExtractedFiles as it was in the CSC.... You do NOT need to store the CSC folder on a network share for this to work...........
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NeilParbrookCommented:
Go to My computer

The Tool>Folder Options>Offlinefiles>View Files

IF you can see the files then you can copy them directly out of there using standard commands
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granite03Author Commented:
There are no files listed unfortunately
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NeilParbrookCommented:
Do you backup your sever. if so you could restore them
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granite03Author Commented:
Thanks Neil, I hadn't considered that :)

Keep them coming
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NeilParbrookCommented:
I would think that the cache is empty if you cannot see the files using the above.

I would think that a restare from you backup may be your only option.
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NeilParbrookCommented:
Check this

http://support.microsoft.com/kb/884739

the checkdb and extract may be of some use.
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johnb6767Commented:
Might suggest extracting all of the files in the Client Side Cache, and then remove them all from the network.

Features and functions in version 1.1 of the Client-Side Caching ...
http://support.microsoft.com/kb/884739

Direct downloads of csccmd.exe here....
http://stingr.net/ftp/pub/csccmdv1.1.zip
http://www.megaupload.com/?d=5EUO5R6K

The command is as follows....

csccmd.exe /extract /target:C:\ExtractedFiles /recurse

(files are brought out to the c:\ExtractedFiles directory....

Then reinitialize the CSC, once you verified all of the files are extracted successfully.....

How to re-initialize the offline files cache and database
http://support.microsoft.com/kb/230738

Then upload all of thefiles extracted to the share, and resynch....

Then see if you can duplicate the problem....
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johnb6767Commented:
Look at this thread if the user is still synching to the old server.....

how to get rid of Offline files - working offline popup?
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_22868020.html
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granite03Author Commented:
Does anyone know what file extension the will be if i was to try a data recovery tool?
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johnb6767Commented:
Data recovery only retrieves the c:\windows\csc folder..... csccmdexe v.1 is the ONLY way to extract the files out though...
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NeilParbrookCommented:
Yep you gotta use the tool
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granite03Author Commented:
if i uncheck the show protected system files in my Computer. i can see the csc folder and in there are i am assuming the offline files.  SOOOOOO IF i was to recover(finger crossed) any deleted files from the csc folder can i just copy them in to the current csc folder. or will i have to go through a certain procedure to do this.

And

the csccmdexe v1 what does that do. does that convert the files in the csc folder to files that can be read by software installed on the PC eg office?
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johnb6767Commented:
"or will i have to go through a certain procedure to do this."

Normally, you can recover this folder, and then use the csccmd.exe with teh command I mentioned to bring the files back to normal editable files, in thier original format.....
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NeilParbrookCommented:
Yes it extracts the file as per the instructions in the KB artical.
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granite03Author Commented:
whrer can i download csccmdexe v.1 from. iread forums with people saying thay can't download it anymore?
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johnb6767Commented:
from above posting....

Direct downloads of csccmd.exe here....
http://stingr.net/ftp/pub/csccmdv1.1.zip
http://www.megaupload.com/?d=5EUO5R6K
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granite03Author Commented:
I am trying to run the csccmdv1 but can't seem to get the parameters correct.

I have a csc folder in my c:\drive and want to extract the files to a temp folder in c:\ what command would i enter?
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NeilParbrookCommented:
The csc folder should be in c:\windows\
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granite03Author Commented:
i know i have already found that but i can't seem to get the parameters correct in command prompt to allow me to extract those files to a different location
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NeilParbrookCommented:
csccmd /extract:\\server\share /Target:path /Recurse

Put the network location of the server in \\server\share

Then C:\extract in path
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granite03Author Commented:
But if the CSC folder with offline files is on the c: drivewhy would i need to enter the server name \\server\share. how does it know where the location of the files are?
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NeilParbrookCommented:
No you need to put the network address of the folder as was not the local adress
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granite03Author Commented:
I think this has just got confusing.

I will explain from beginning.

The user has been using offiline forders for a while with folder redirection.
They have had error poping up everytime the synchronise.
Because of these problems the user kept stopping the synchronisation.
So the files she had been working on haven't been synchronised for the past month
So she was always working offile
When her pc went online all the files she had been working on for the past month have disappeared from her PC and left her with the old files
The files were offline files so i am guessing they would be on the machine locally.
So the files have never been copied up to the server.
So is there a way of recovering those files.

By using this command \\server\share i am guessing you are refering to the share to where the redirected files are supposed to be sitting.

If this is the case then its of no use because i have already got the files from the server. Its the missing offline files which were local on the PC only that i need to recover
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NeilParbrookCommented:
It does recover the files on the local machine but the cache is referanced by it network name not its local hence the reason you put in the network name not the local, if you see what I mean?

If you concerned then make a backup of the CSC folder before you do anything then if it does go bad you have a backup
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Computer101Commented:
Forced accept.

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