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message boxes in outlook not opening fully

I have been trying to setup an email account on Outlook 2002. Howver I can get the pop up boxes to   fully open, so  I can not access the advanced boxes at the bottom. There is no small square in rt hand corner, also I can not click on bottom rt corner to drag box open. I have tried resetting my screen resolution to no avail. Any ideas?
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1 Solution
Are you using Large Fonts? If so, try reducing it back to normal.  Could you paste a screen-shot so we can see it?
Hello EdwardWatts,

You need to change your DPI to see the More Options button.  Right click on an empty area of Desktop. Go to Settings > Advanced. Change the Font Settings to one size smaller.

Hope this helps!
EdwardWattsAuthor Commented:
Thanks for the help - please see general comment
EdwardWattsAuthor Commented:
Thanks to both experts who answered question, in particular to war1 who although his answer wasnt entirely correct - enabled me to rectify the problem.

I had already set my font size to small 96dpi, but because of war1's comment tried resetting the fonts to 75% of small (very very small) but this still didnt work. However when I changed them back to small, I found that I can now see the more option box.

There must have been a "hicup" between the desktop & outlook re font size and by swopping them back & forth it rectifyed itself.

It seems obvious now to consider the font size but you know what they say about" trees & woods"


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