NTbackup Error during backup verification or restore
Hi
I am having some difficulty with NTbackup not being able to verify after a backup and not being able to restore from a backup tape.
We are using NTbackup on a Dell Poweredge 2600 running Windows 2000 Server, with an HP LTO Ultrium-1 drive(external, connected on Adptec PCI SCSI card). There is a scheduled nightly backup and its been running fine for years.
A few days ago, I had to restore some files that a user had deleted. About 2 minutes into the restore, this error appeared:
Error: The device reported an error on a request to seek to a logical media address. Error reported: Bus reset
The system log showed no errors, so I tried another tape. Same error. I ran a cleaning tape then tried again. Same error. So I rebooted the server and the Tape drive.
I tried the restore again with the same result. So I decided to wait for the next scheduled backup and see if it ran okay. When I checked the backup logs, I found that the last four backups ran okay but they all displayed the same error as above, in the verify status.
---
Verify Status
Operation: Verify After Backup
Active backup destination: LTO ultrium
Error: The device reported an error on a request to seek to a logical media address. Error reported: Bus reset
---
I checked the SCSI cable connection
I checked for an IRQ conflict with the tape drive
Any ideas would be appreciated. Thanks in advance
I am having some difficulty with NTbackup not being able to verify after a backup and not being able to restore from a backup tape.
We are using NTbackup on a Dell Poweredge 2600 running Windows 2000 Server, with an HP LTO Ultrium-1 drive(external, connected on Adptec PCI SCSI card). There is a scheduled nightly backup and its been running fine for years.
A few days ago, I had to restore some files that a user had deleted. About 2 minutes into the restore, this error appeared:
Error: The device reported an error on a request to seek to a logical media address. Error reported: Bus reset
The system log showed no errors, so I tried another tape. Same error. I ran a cleaning tape then tried again. Same error. So I rebooted the server and the Tape drive.
I tried the restore again with the same result. So I decided to wait for the next scheduled backup and see if it ran okay. When I checked the backup logs, I found that the last four backups ran okay but they all displayed the same error as above, in the verify status.
---
Verify Status
Operation: Verify After Backup
Active backup destination: LTO ultrium
Error: The device reported an error on a request to seek to a logical media address. Error reported: Bus reset
---
I checked the SCSI cable connection
I checked for an IRQ conflict with the tape drive
Any ideas would be appreciated. Thanks in advance
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