Link to home
Start Free TrialLog in
Avatar of cbroberts
cbroberts

asked on

Why does temp profile load when users logs on?

I have a reception area and at the lunch break the users exchange work stations.  When they log onto there "changed" stations they create temp profiles.  I am told that they are shuttingthe computers off before they move.  I cannot confirm this.  The result is that none of the Icons that run their EMR or Web short cuts area accessible even when loaded into the "All users: profile
Avatar of and235100
and235100
Flag of United Kingdom of Great Britain and Northern Ireland image

TEMP profiles normally load when the local profile is corrupted, or the roaming profile is non-contactable - i.e. the connection to the server is temporarily unavailable.
Normally - if the user logs out from the temp profile, then logs back in - the normal profile takes over - and the customised functions you have set up will run.
This could be a hardware issue - if this is happening to one computer a lot (network card might need replacing) - or multiple clients - the infrastructure might be at fault (at the worst - unlikely if your network is working okay) - or just a lack of bandwidth - perhaps lots of users logging on and/or off at the same time...
I agree with and235100

If you dont have romaing profiles then the local profile on that/those machines for that user may be bad.  Log on as an admin to tha machine or get to the machine through the admin share
\\name\c$ then go to documents and settings and rename the user profile having issues
to something like username.old then have that user log on again and see if it rebuilds a profile
Avatar of cbroberts
cbroberts

ASKER

The issue seems to be happeining local to a pair of machines.  I asked the users to shut down at lunch and have them re-boot to make certain that the old profiles were terminated.  This worked for the short term.  Also I will check the wires to see there is any shorting or corruption.  

FYI - we are not using roaming profiles.  Very small office  and I have already cleaned out old profiles and logged on to create these new ones.  The pair of boxes had over 30 profiles created between them.

So I will get these things done and then accept the answers.

Thanks
ASKER CERTIFIED SOLUTION
Avatar of ChiefIT
ChiefIT
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial