How do I resolve network drives mapping issue on Citrix client?

Hi,

I am using Citrix presentation server and have published applications. Each citrix user is configured to run logon script when they log-on through Group Policy in Active Directory.  I have also published "My Computer" application on server.

After Citrix client logs in, it will not be able to see mapped network drive when they access "My Computer" application published on citrix server. However, logon script runs without any errors. If, I close "My Computer" & run it again immediately from citrix server , my all network drive will appear normally.

Can I please have some clue to resolve this?

Thanks,
DD
OSDITAsked:
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moralndiCommented:
does it only happen on published applications? what about login to Citrix opening a session? do you have all your drives mapped there?
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OSDITAuthor Commented:
Hi,
Following are my comments.

Q. does it only happen on published applications?
A. No, I have MS office also published on the same server. But when I open MSOffice, create new document & browse to save it, I can see all the drives properly. It's just "my Computer" published application will display network drive.

Q. what about login to Citrix opening a session?
A. I did not understand this question.

Q. do you have all your drives mapped there?
A. Client will not have any maaped drive locally other then local drive. It will get all the mapping from logon script after accessing published applications.

Thanks
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moralndiCommented:
I created an .ICA file with this application
%SystemRoot%\explorer.exe
I ran from my computer, I saw how the login scripts ran (we use novell login scripts) and I was able to open all network drives and also local drives.
All settings are the default ones.

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BLipmanCommented:
You can run one of these to get around the issue:

net use e: \\client\e$
net use f: \\client\f$

fire this up when the users sign into the terminal servers and put whatever letters in you need.  "client" is a special variable in Citrix that tunnels back through the ICA session.
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OSDITAuthor Commented:
Hi,

I think I am not able to explain my issue properly!!

1. "My Computer" is a published application.
2. Clients access Citrix through web interface with citrix native client.
3. They do not need to setup any ICA files.
4. When they open "My computer" for the first time. They do not see any network drive.
5. When they open "My computer" second time. They see all the network drives.

I hope its easy to understand now.
Thanks
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BLipmanCommented:
Hmm, I re-read your post and obviously missed that part.  If you let your initial session sit for a minute and refresh do the drives appear?  If you run a published desktop instead of the published Windows Explorer do the drives map immediately? After a period of time?  

On another note, did you publish explorer.exe or iexplore.exe?  
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OSDITAuthor Commented:
Hi

Following are my comments.

Q. If you let your initial session sit for a minute and refresh do the drives appear?  
A. No. I have to close "My computer" & restart it, then network drives appear.
Q. If you run a published desktop instead of the published Windows Explorer do the drives map immediately? After a period of time?  
A. If I run any application. i.e Microsoft word, network drives appear immediately from within the application.
Q. did you publish explorer.exe or iexplore.exe?
A. I have published explorer.exe (explorer.exe /n, /select, c:\ )

Thanks,
DD
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BLipmanCommented:
Well, one thing to consider trying is using iexplore.exe; I will link an example of this: http://support.citrix.com/article/CTX922603
http://support.microsoft.com/kb/832427

Just to see, try using iexplore in a test app and see if the issue persists.  
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OSDITAuthor Commented:
Hi BLipman,
Unfortunately, problem persists even with iexplorer.
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OSDITAuthor Commented:
Hi,

When I try to just publish "explorer.exe" without any options, I land into "My document" after log-in to Citrix. That is OK & then if I click "My Computer" it will display all the drives. Is there anyway to jump on to "My Computer" directly?

Thanks,
DD
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BLipmanCommented:
Read through this, someone in the post gives you the GUID for "My Computer" as well as how to get the app to go into it.  Let me know if this helps.  
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OSDITAuthor Commented:
Hi BLipman,

I think you missed to give me a link.
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BLipmanCommented:
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OSDITAuthor Commented:
Blip,

Thanks, there is some improvement in the situation. It still comes up with local drives. I have published iexplore.exe as per above post using GUID of "My Computer"

But I need to hit F5 to refresh "My computer" & I can see al the drives. So all I need now is to autorefresh internet explorer after logon script runs. Is there anyway to do it?

Regards,
DD
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