WineGeek
asked on
Outlook 2000 is sending emails but they're ALSO still stuck in the Outbox???
I've never seen this one before. I'm troubleshooting this right now. This is Outlook 2000 SP3 configured with a single POP account and it's been working fine until suddenly today this employee, Jenny, calls me to tell me that emails are not exiting the Outbox yet they're being sent. I remoted to her PC and sure enough she's right. anyone have any ideas what the fix is for this? I've already tried disabling COM Add-ins with no luck so far and we've rebooted, started Outlook in Safe mode, and I'm about to do a Repair on Outlook right now. Thanks!
Hello WineGeek,
Is a copy being put in Sent folder? Can you remove the email from Outbox?
If a copy is stuck in Outbox, you will need to create a new PST file. Open it as a personal folder, and then drag and drop the other emails to the new folder. Do not drag the stuck email in Outbox.
Hope this helps!
war1
Is a copy being put in Sent folder? Can you remove the email from Outbox?
If a copy is stuck in Outbox, you will need to create a new PST file. Open it as a personal folder, and then drag and drop the other emails to the new folder. Do not drag the stuck email in Outbox.
Hope this helps!
war1
ASKER
Thanks gang!
Yes, I can delete the emails from the Outbox.
No, copies of the emails that are actually being sent are not being recorded in the Sent Items and they sit in the Outbox until I delete them.
Yes, I can delete the emails from the Outbox.
No, copies of the emails that are actually being sent are not being recorded in the Sent Items and they sit in the Outbox until I delete them.
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I suspect its an issue with the ISP, smsniff or similar may give you a clue..