Recently my organization began using an outlook/CRM synchronization tool. The CRM telephone number data requires no extra characters in the telephone and fax numbers. When we download the data to outlook, outlook adds the " ( ) " to the numbers and then uploads them back to the CRM effectively corrupting the data . The data is still usable in the CRM, just not a couple of specific areas.
Is it possible to disable outlook 2007's automatic telephone number formatting. I have seen a number of questions/answers relating to starting the process again once it has stopped! But nothing that would suggest a way yo turn the 'feature' off. Any thoughts or assistance would be greatly appreciated.