ARD 3.2 sees black screen when controlling Leopard Server

Posted on 2008-02-12
Medium Priority
Last Modified: 2013-11-12
I have used ARD 3.2 on my MacBook Pro running Leopard in the past to observe and control an Xserve on the same subnet running Leopard Server. I see the machine with the scanner (where it says it's running ARD 3.2.1), click the machine and then control and a window will pop up for the smallest amount of time and I can't possibly read it. I right-click the machine and go to "Control" and it pops up a large black screen rather than what's running on the Xserve. The Xserve is sitting at the login prompt, freshly rebooted. What should I do to get this working? Thanks!
Question by:CMES-IT

Accepted Solution

heteronymous earned 1000 total points
ID: 20898296
Try clicking the 3rd (or 4rth) button in, that looks like 4arrows pointing outward from the center.

I've seen some strange issues with ARD from time to time.

Next, I'd suggest that you restart the ARD client on the Xserve.
Connect via ssh and use the following instructions:


Author Closing Comment

ID: 31430382
I have to admit that the problem went away - the server was struggling to do a firmware update, but it had been rebooted a few times.  Thanks anyway!

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
The article covers five tools all IT professionals should know about, as they up productivity by a great deal!
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question