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Autodiscover error

Have problem whit the autodiscover in Outlook2007 whit Exchange 2007.

First nobody was able to set the OOF, I did the configuration check, find here http://exchange-genie.blogspot.com/2007/07/autodiscover-ad-attribute.html (Well make Brian)

Now OOf is working whit some user, but other user can't have it. I have make the "Test E-mail AutoConfiguration" and receive:

Attempting URL https://server.xxxx.local/autodiscover/autodiscover.xml found through SCP
Autodiscover to https://server.xxxx.local/autodiscover/autodiscover.xml starting
Autodiscover request completed with http status code 502
Autodiscover to https://server.xxxx.local/autodiscover/autodiscover.xml FAILED (0x80004005)
Autodiscover to https://xxxx.ca/autodiscover/autodiscover.xml starting
Autodiscover to https://xxxx.ca/autodiscover/autodiscover.xml FAILED (0x800C8203)
Autodiscover to https://autodiscover.xxxx.ca/autodiscover/autodiscover.xml starting
Autodiscover request completed with http status code 502
Autodiscover to https://autodiscover.xxxx.ca/autodiscover/autodiscover.xml FAILED (0x80004005)
Local autodiscover for xxxx.ca starting
Local autodiscover for xxxx.ca FAILED (0x8004010F)
Redirect check to http://autodiscover.xxxx.ca/autodiscover/autodiscover.xml starting
Redirect check to http://autodiscover.xxxx.ca/autodiscover/autodiscover.xml FAILED (0x80072EE7)
Srv Record lookup for xxxx.ca starting
Srv Record lookup for xxxx.ca FAILED (0x8004010F)

Everyone is on the same domain, same office, same IP subnet.

Do you know what is wrong ?

Thanks

Ciprian Lozonschi

Hi,
Take a look at http://www.msexchange.org/articles_tutorials/exchange-server-2007/management-administration/configuring-exchange-server-2007-web-services-urls.html maybe helps

Mokaz

ASKER

Some more information;
- User whit Outlook 2003 have no problem
- Some user whit Outlook 2007 have no problem

All new user create in AD have the problem. Should I need to do something special ?

Mokaz

ASKER

Hello

I make other test. I try to go on https://server.xxxx.local whit IE, working well whit computer whit no problem to autodiscover and OOF. But whit computer having problem, I receive a 502 proxy error, ISA server denied. Have any idea ?

My mail server is create in DNS record.

Thanks

barentz

Did you use certificates on Exchange 2007 by an in-house CA store? If so, it's possible the client can't access the https part of the website. The way to test and possibly fix this is to disable the SSL requirement on the Autodiscover and EWS virtual directories of Exchange. Use the link mentioned above (http://www.msexchange.org/articles_tutorials/exchange-server-2007/management-administration/configuring-exchange-server-2007-web-services-urls.html) to re-configure the EWS and Autodiscover internal URL. After this the Test E-mail AutoConfiguration works and so do all the Outlook 2007 features such as OOF and OAB.

Mokaz

ASKER

Thanks Barentz, but like I write in my post, "First nobody was able to set the OOF, I did the configuration check, find here http://exchange-genie.blogspot.com/2007/07/autodiscover-ad-attribute.html"

Now it work for some, but not for everyone. But everyone are able to set the OOF via OWA. I think I have a probem whit the right.

Thanks again.

velezj

Hello,

I am having the same exact issue.We have received several complaints and noticed that the Out of Office assistant is not working correctly thru-out the domain. The error message we receive is Your Out Of Office settings cannot be displayed, because the server is currently unavailable. Try again later. With the same 0x8004005 error Mokaz receives when doing an autodiscover test on the outlook client. The odd thing is that it is not working for sporadic users. I have existing accounts that have Outlook 2007 that do not work; however, I have email accounts that do work with Outlook 2007. The office assistant does work for all Outlook 2003 accounts. Solution please...Thanks!

ASKER CERTIFIED SOLUTION

Mokaz

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velezj

Thanks for the reply; but that does not work for me. We have an ISA 2006 server that we use as a proxy and all users must have our proxy checked for internet connectivity.

velezj

Thanks for the reply; but that does not work for me. We have an ISA 2006 server that we use as a proxy and all users must have our proxy checked for internet connectivity.

majdesber

Hi Guys,

You can try to add all your Exchange names to the exclusion list IE-Tools-connection-LAN Settings - exclude...
here you have to write all the name of Exchange: CAS names (FQDN and Host name) CAS Array name as well.
hope this will help you.

M.E