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Windows cannot load the user's profile.

Dear Experts,

I have a problem with windows 2000 where while logging in windows will give the following error:

Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL- The system cannot find the file specified.


Here is what I could find in the eventvwr.

Event Type: Error
Source of event: Userenv
Category of event: none
Event-ID: 1000
Date: 3-3-2008
Time: 13:41:12
User: NT AUTHORITY\SYSTEM
Computer: S-203-PC
Comment:
Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL- The system cannot find the file specified.


Also, under the Documents and Settings, there has appeared a folder called SYSTEM which I have not seen before and belive should not be there.

Thanks in advance,
Olrik
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mcrossland
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Also verify that you have a network connection.
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ASKER

I do have a network connection. Sometimes this problem occurs, sometimes it doesn't occur.
The problem is hard to reconstruct and we have not found any consistency in the error.

What about this new SYSTEM folder that appeared? Is this a normal profile for the system or shouldn't this be there?

Regards,
Olrik
I've never seen the 'SYSTEM' folder in a profile before. Can you determine it's contents?
The SYSTEM folder is pretty much empty.
It contains a stunning 200kbs of data.

My biggest concern is the profile issue though. I thought the 2 events might have been connected to eachother so I mentioned it.
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Logging off and back on doesn't fix it. However the following quote from the Microsoft page seems not to apply to my problem.

<< The logon dialog box is on a 30-second countdown timer and continues the logon attempt but the desktop does not appear. Instead, you receive the following error message hidden behind the Welcome screen:
C:\Documents and settings\Username \Desktop is not accessible.

The folder was moved or removed. >>

I do not get a message behind the welcome screen.

Is there any method to figure out which file is not being found?

Regards,
Olrik
Someone posted on another site the they found out what file was causing the problem, UsrClass.dat, and I found it residing in C:\Documents and Settings\Current User\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat

Where the Current User  is the user logged in to the network at the moment). Move the file out of that directory and log back in (it doesnt matter where you move it to as long as you know, just in case it wouldnt work).

The file is going to be recreated and this will eliminate the login error the user was getting. When everything is working fine, just delete the old UsrClass.dat file.  
Thank You,
I shall try these options out and report back :)

Regards,
Olrik
Both sollutions did not work for me.
UPHClean is ment for logging off problems. I get my error message when I log on PCs.
I tried moving the UsrClass.dat file. But that did not work unfortunatly.

Any other sollutions I can try?

Regards,
Olrik
I also have experienced this problem on my PC a few times in the past and on one other PC today here in the office. I haven't been able to determine the cause but the way I have got around the problem is to log on to the PC with an Administrator account, hopefully you have one that will log on. Once on go to the problem profile folder in Explorer and copy all the files, not folders, in the root of the folder (C:\Documents and Settings\%problemprofile%) to another location, I usually place them in a "backup" folder. These files include NTUSER.DAT, ntuser.dat.log, ntuser.ini, ntuser.pol and any others you may have here. Just copy them as a backup to another folder and reboot. Strangely enough just the act of copying them seemed to allow log on again. At least until the problem appeared again. If I find a definite solution I will post it.

Hope this helps you!

Rainier
I'm assuming we've either run out of options or no one knows any. So I am going to close this Question splitting points.

Regards,
Olrik