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fa2lerrorFlag for United States of America

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Time issues but not time zone related!?

I have a laptop, desktop and handheld that are connected to an SBS 2003 server. I noticed that new appointments I created on the handheld were showing up an hour later than scheduled on the desktop and laptop. I immediately checked the timezones of all devices including server. They all are set to PST and DLS is on. All devices have all microsoft updates installed. Over the weekend I noticed that all calendar items are an hour earlier on the handheld. Yesterday I upgraded desktop and laptop to MS Office Enterprise 07 from office 2003 and installed all updates. I again just checked all updates and timezones are the same. Why am I losing my mind?
Avatar of Michael Worsham
Michael Worsham
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Check to see if the Windows Time service is running on all of the machines. Also, if you have AntiVirus running on the Exchange server, make sure it's not scanning the Exchange directories as this can cause database corruption.

EE Solution:
https://www.experts-exchange.com/questions/23200423/Calander-Appointments-Time-Incorrect.html
Download the SBSBPA, install and run a test.
This will tell you if your SBS is up to date regarding time-zones and explain how to fix  (amongst other things)
http://www.microsoft.com/downloads/details.aspx?FamilyID=3874527a-de19-49bb-800f-352f3b6f2922&displaylang=en
Olaf
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ASKER

I did download the SBSBPA. I ran the first test and it said SBS SP1, w2k3 sp2 and ex sp2 was not installed even though I have installed them prior and the consoles reports the service packs installed. I reinstalled w2k3 sp2. Server hung at reboot. I finally got that resolved. I reinstall ex sp2 on reboot the server hung again then my priv and pub stores will not mount and said they were corrupt. I was finally able to get them repaired and mounted yesterday. I redownloaded all the fixes from MS update site and on reboot my server appeared to be good but event log states that the ntfs structure of c: is corrupt and to run a chkdsk. when I run it using chkdsk /f /x c: it says it cant run and schedules it for reboot. on reboot the scan never ran. I have repeated 5 times now and still no run. When I came in this morning the server appears to be hung at the CTRL-ALT-DEL screen. It responds when I press C-A-D but it never gives me the ability to type my password. I also installed the timezone fix for my treo 700w. That made one appointment show up correctly but has not appeared to solve others. Also my phone, desktop and laptop all stopped syncing with exchange last night @ 9:04pm. I assume it is a server issue as I can not login.

help!!
Boot server in safe mode (F8 before the windows screen)and and run your chkdsk /f /r  again or do it from a DOS bootdisk.
Re SBS SP1. If you didn't do the 5 step update on SBS SP1 it would not have installed properly.
My suggestion is to reapply SBS SP1 (All 5 steps) Than install Server 2003 SP2.
Olaf
Finally got access back into server. I had to boot into safemode and run chkdsk. booted into server. Reinstalled RAID drivers. had to repair exchange. reinstalled w2k3 sp2 (3rd time), exc sp2 (3rd time also). Currently reinstalling SBS SP1. (will be 2nd time). Will post more in a bit when sp1 has finished.
olafdc -

thanks for the advice. I had already done that. =) nice to know great minds think a like. One other issue that I noticed is that after all the sp's installed and recovery of database my limits were reset back to exchange defaults. Ive had several hundred ndr's returned. pretty pissed about that. Im having to contact all clients and explain. pretty difficult.
My active sync still has not worked since last nights sync @ 9:04pm. I can access OMA fine from the phone or a desktop. The phone gives error code 0x85010014.

Event viewer on server logs:
Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3005
Date:            3/7/2008
Time:            4:30:11 PM
User:            Domain\User
Computer:      ServerName
Description:
Unexpected Exchange mailbox Server error: Server: [servername.AD.local] User: [emailaddress] HTTP status code: [500]. Verify that the Exchange mailbox Server is working correctly.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Did you re-run the internet connection wizard. That's a must. Point 2 in the TO DO List.
Also have a look at OMA permissions in IIS.
Do a full BU as soon as you can and pst's of your mailboxes. It sounds as if you have some serious hardware issues.
Yes the exchange defaults will reset to standard.
Don't forget that BU.
Olaf
I re-ran the Internet Connection Wizard yesterday. I currently am running a full backup running. I am fairly confident in the hardware. I honest believe it was a SP screwup and not hardware.

Another issue I just encountered is that overnight my server got 32GB of log files and not I am out of disc space. What is going on?
What's in the logfiles?
Olaf
I honestly dont know. Im going to check but will notepad open the logs? I cant imagine much as my mailstore is slightly less than 1GB. I cant imagine where 32GB of data came from overnight. Especially since I stopped my smtp service and they still grew. Once the service was stopped I did notice that the logs grew only when I ran an online backup with Backup Exec.
The logs I am talking about are the transaction logs E00xxxxx.log. I tried opening one and it is all encoded. So I have no idea what is in the file.
There has to be other errors in your eventlog?
Where are these logfiles located (MDBDATA?)
Please also run a complete virus check.
Olaf
Yes there have been a few errors. I will get them posted in a sec. The logs are in the MDBDATA. I moved them last night from default c:\program files\exchsrvr\mdbdata using the ESM to E:\exchsrvr. I am also in the process of upgrading my backup exec to v12. My public folders is completely trashed and I will be creating a new question to see if it is recoverable. no virus has been found yet but it is still running.
Here are the event viewer logs.

Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3005
Date:            3/11/2008
Time:            1:09:24 PM
User:            DOMAIN\USERNAME
Computer:      SERVER
Description:
Unexpected Exchange mailbox Server error: Server: [SERVER.DOMAIN.local] User: [EMAIL@DNS.com] HTTP status code: [503]. Verify that the Exchange mailbox Server is working correctly.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Error
Event Source:      MSExchangeFBPublish
Event Category:      General
Event ID:      8197
Date:            3/11/2008
Time:            12:58:46 PM
User:            N/A
Computer:      SERVER
Description:
Error initializing session for virtual machine SERVER. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.

For more information, click http://www.microsoft.com/contentredirect.asp.



Event Type:      Error
Event Source:      MSExchangeIS
Event Category:      General
Event ID:      9518
Date:            3/10/2008
Time:            4:46:15 PM
User:            N/A
Computer:      SERVER
Description:
Error 0xfffffb4d starting Storage Group /DC=local/DC=FULLDOMAIN/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=LEGACYDOMAIN/CN=Administrative Groups/CN=first administrative group/CN=Servers/CN=SERVER/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store.
MDB failed to start.

For more information, click http://www.microsoft.com/contentredirect.asp.


There are a ton of MAPI errors so as I find more I will get them posted.
Event Type:      Error
Event Source:      MSExchangeIS Public Store
Event Category:      General
Event ID:      9547
Date:            3/10/2008
Time:            4:46:15 PM
User:            N/A
Computer:      SERVER
Description:
The Active Directory indicates that the database file C:\Program Files\Exchsrvr\mdbdata\pub1.edb exists for the Microsoft Exchange Database "/o=DOMAIN/ou=first administrative group/cn=Configuration/cn=Servers/cn=SERVER/cn=Microsoft Public MDB", however no such file exists on disk.

For more information, click http://www.microsoft.com/contentredirect.asp.


This database does exist but might have been due to my renaming the corrupt one and generating a blank database.
I got this error when I ran an ISINTEG -S SERVER -FIX -TEST ALLTESTS. I also ran an ESEUTIL /K PUB1.edb and that did not report any corruption.

Event Type:      Error
Event Source:      ESE
Event Category:      Database Corruption
Event ID:      467
Date:            3/10/2008
Time:            3:45:40 PM
User:            N/A
Computer:      SERVER
Description:
Information Store (2276) First Storage Group: Database C:\Program Files\Exchsrvr\mdbdata\pub1.edb: Index FoldersIndex6 of table Folders is corrupted (0).

For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      Monitoring
Event ID:      1005
Date:            3/10/2008
Time:            3:52:47 PM
User:            N/A
Computer:      SERVER
Description:
Unexpected error <<0xc1050000 - Unknown Error. The logon to the Microsoft Exchange Server computer failed. Microsoft Exchange Server Information Store ID no: 80040111-03ee-80040111>> occurred.

For more information, click http://www.microsoft.com/contentredirect.asp.
When you moved the exchange mdb did you follow the MS article? Are your permissions correct (As in the same as what they were on the original mdb?)
http://www.microsoft.com/technet/prodtechnol/sbs/2003/maintain/movedata.mspx
Olaf
No i did not. I used the Exchange System Manager to only move the transaction logs to the E: drive. The databases and all other folders are still in the default locations from install. Here was the process

1) Open ESM and expand to Servers --> MY SERVER --> First Storage Group.
2) Right click --> Properties on First Storage Group
3) On General Tab for Transaction log location change from c:\program files\exchsrvr\mdbdata to e:\exchsrvr using browse button.
4) ESM dismounted store and moved all transactions logs to new location then mounted stores again.

Now that I have my free space back I am working on getting BackupExec upgraded so I can get a backup. My current version keeps hanging during backups.
Backup Exec is all upgraded. I have a full exchange backup running. online backup of public and personal folders. Then flushing the logs. The job appears to have hung on one of the first items in my mailbox. I am the only mailbox. I do not know if it will eventually finish or fail. My trasaction logs are again filling up. I suspect the temp hard drive will also fill up and crash my system again. It is an avail 500GB so I have time to react.

Event log reported

Event Type:      Error
Event Source:      ESE
Event Category:      Database Corruption
Event ID:      447
Date:            3/11/2008
Time:            7:35:31 PM
User:            N/A
Computer:      SERVER
Description:
Information Store (3504) First Storage Group: A bad page link (error -338) has been detected in a B-Tree (ObjectId: 177, PgnoRoot: 55041) of database C:\Program Files\Exchsrvr\mdbdata\priv1.edb (55041 => 142439, 0).

For more information, click http://www.microsoft.com/contentredirect.asp.



Immediately it produced the same error followed by

Event Type:      Warning
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3007
Date:            3/11/2008
Time:            7:47:06 PM
User:            DOMAIN\USER
Computer:      SERVER
Description:
Exchange mailbox Server response timeout: Server: [SERVER.DOMAIN.local] User: [EMAIL ADDRESS]. Exchange ActiveSync Server failed to communicate with the Exchange mailbox server in a timely manner. Verify that the Exchange mailbox Server is working correctly and is not overloaded.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


It also duplicated but 2 minutes later.
It is looking like at least one email has corrupted as a result of the crash.

How do I proceed? I dont know when a good backup really was since I have been troubleshooting several different issues with outlook and syncing issues, plus this time zone issue which caused the crash. I have exported my desktop's offline .ost to a .pst if I have to recreate and import plus ability to use a serveral day earlier laptop version. I also have my original software mirror HDD's prior to the upgrade to hardware RAID. Adaptec SATA RAID card and attached drives were purchased new and installed about 20 days ago.

I would really like to see if it is possible to repair both my databases before I go to restoring.

Plus, on one aspect the scope of the issues has changed drastically. As far as this website is concerned is this case complete and should I start a new one. Or keep a flowing history log?
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Olaf De Ceuster
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I renamed my databases and mounted the databases. I am importing my pst. My phone has started to sync again. I had to create a new outlook profile to get my pst to import.

Is there anyway of fixing my corrupted databases? I am more interested in my public folder.
Do you have the db file for the public folders? If so replace the new db by the old one. If the usernames are the same that  should work. Use the same logic as in the article.
Or can you export public folders from a workstation to a pst and do the same?
Olaf