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Roger Alcindor

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I have a PC on a home network that has been working without problems for 12 months until now.
Several applications have been removed (not by myself) and I do not have the details od what has been removed.
I can no longer see any web sites with Internet explorer (ver 7). I cannot even connect to the local router web admin on the local area network.
I can ping addresses inside and outside the local network and DNS is resolving addresses correctlyas I can ping dhl.com for example.
I have disabled the local firewall on the PC and Windows firewall.
I have disabled all IE add-ons and phishing and anti-spam etc.
I have removed and re-installed IE7.

I can connect to the internet through other programs (VNC for example)
I have the same problem when the PC is in Safe Mode.
I don't know what to try next?

The following is a report generated by Windows Xp diagnostic tool:-

Last diagnostic run time: 03/04/08 09:52:37 Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 7, Device=Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Local Area Connection 8, Device=Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller #2, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Wireless Network Connection 2, Device=Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter, MediaType=LAN, SubMediaType=WIRELESS
info Network connection: Name=1394 Connection 2, Device=1394 Net Adapter #2, MediaType=LAN, SubMediaType=1394
warn This machine has more than one Ethernet or more than one Wireless adapter
info Redirecting user to support call
 


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

info FTP (Active): Successfully connected to ftp.microsoft.com.
warn HTTPS: Error 12002 connecting to www.microsoft.com: The operation timed out  
warn HTTP: Error 12002 connecting to www.microsoft.com: The operation timed out  
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established  
warn HTTP: Error 12002 connecting to www.hotmail.com: The operation timed out  
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
 

Avatar of darenceang
darenceang

Just a thought, is there anyway you can disable all but one of the network adapters?
Do a ping and try again>?

Alternatively, when you uninstalled IE, IE6 should be made active.
Have you tried with IE6?

Just a thought...
Avatar of Roger Alcindor

ASKER

I have disabled all other network cards, pings ok but the problem persists.
Will seek out IE6 and try  that, meanwhile, any other solutions/suggestions are welcome.

Thanks,

Roger
Try connecting to IP address instead of domain names...
EG: Ping www.yahoo.com returns 22.33.44.55

Try http://22.33.44.55
Just wanted to see if its a DNS fault...

Hope it helps!
I tried http://22.33.44.55 and it also failed.
I had already eliminated DNS problems by successfully pinging dhl.com as mentioned in my original question.

I was not able to install IE6 because the install program detected a later version of IE (even though I had removed it and re-booted).

I have since re-applied Windows XP professional SP2 but to no avail, the problem persists ?
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Roger Alcindor

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