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Adobe Printing in Citrix Presentation Server 4.0

Hi

We have a published desktop on Citrix Presentation Server 4.0. We use Adobe Reader 8 and Internet Explorer 6. We print using the Universal Citrix Printer Driver.

When a user is trying to print a PDF document that is either opened in internet explorer or Adobe Reader, the first few pages will print out ok, and then the rest print out in different characters that most closely resembles Russian or Greek. This has been an ongoing problem and any assistance on this would be greatly appreciated.

Gareth Saunders
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Craig Roberds
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First, can you perhaps try a native driver (preferably a basic HP printer if you have one and use PCL 5, perhaps check here: http://www.sessioncomputing.com/pdf/HP_Supported_Printers_Jul2006.pdf to see if you already have a compatable model on a client somewhere)

Does this happen every time, even on one page pdf's?  
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NYFRS

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Hi

We have tried using a native driver but this still does not seem to rectify the issue. In fact, it made printing a lot more difficult inside of Citrix in that we had to keep restarting the print spooler service, and have subsequently removed it!

The PDF in question will print alright outside of thin client however. This also happens on most PDF documents and I can find no similarities between the documents that would suggest a link. Usually a one or two page would be ok within Adobe, but can have the same problems if embedded inside of Interenet Explorer
If you open and print a pdf from the console itself do you have the same problem?  Also what model of printers are you printing to?
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ASKER

Hi
Many thanks to all who have commented. However, due to previous problems of using third party printer drivers, I am loathe to try this again. The previous problems included having to rebuild the server farm. I'm thinking that there must be a solution other than using a third part driver?
I have used the HP Universal in over 100 farms so you can trust that it won't corrupt your system.  Also, you can try using Citrix Driver Mapping to map your 3rd party drivers to similar ones that ship with windows (in the Add Driver Wizard).  Anything there is WHQL and should be ok.  
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ASKER

Thanks for your comments. We're now looking into adding this to our current farm, and it is undergoing processing through our CAB. I will let you know of the outcome, but it appears as if this should work as it has worked on our test farm!
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