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robw24

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Receiving "This e-mail address already exists in the organization" message

I am using Exchange 2003 on a windows 2003 server in native mode. I recently deleted an email enabled public folder. I then attempted to change the email address of a different existing email enabled public folder to the address of the folder I deleted, but I keep getting the message "This e-mail address already exists in the organization"  when the hit the OK button. I cannot find where this address exists. How can make sure nothing else is using this address so I may re-use it?
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abhaigh
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you need to do an advanced search via aduc for email address, and email address(other) for the address in question
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Paka

Here's an article that show how to search for dupicate SMTPs in a step-by-step fashion:
http://www.msexchange.org/articles/Finding-Duplicate-SMTP-Addresses.html
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ASKER

It is not found by any of these methods.
try this

csvde -f somefilename.txt -r "(&(object=*)(mail=*))"

this will generate a csv file with the properties of every mail-enabled object in your AD - load it into word or excel and search for the address in question
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ASKER

A message says "No Entries found" and I do not see any file. ?
me bad - it is objectclass, not object - and the file gets created in the default location for your command prompt

try this instead

csvde -f c:\maildump.csv -r "(&(objectClass=*)(mail=*))"
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ASKER

Yes it worked this time and I found the entry of the smtp address. However, it is referring to the public folder that I deleted yesterday. It is gone already. What now?
see if you can still access the properties through ADSIEdit and remove the properties that way

or, use pfdavadmin to recover the deleted folder, then you can remove the mail-enabling and delete it again

otherwise you are waiting for the PF tombstone to decay (ugh)

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ASKER

Sorry for being a beginner at this, but I don't know how to run the commands you mentioned.

I did run this - http://servername/public/?cmd=showdeleted  but it did not show the folder. I had used this successfully before to recover a mistakenly deleted public folder.
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ASKER

Oh sorry, I do have the pfdavadmin tool. Running it now...
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ASKER

I successfully recovered the folder using the pfdavadmin tool. Thanks!. However, it is now has the word "recovered" added to it, and it is not mail enabled and thus does not have the smtp address. I still cannot give the address to the other folder, receiving the same message as before...
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abhaigh
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ASKER

Yes that worked. I used adsi edit and removed the smtp address. I was then able to re-use the address on my other folder. Thanks