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tommykay7

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the messaging interface has an unknown error

hi guys

firstly, thanks for your help.

i am using outlook 2003 (as part of xp office) and i started outlook this morning and get the following message when i try and delete emails ('message interfacing has returned an unknown error. please restart outlook.')

i have restarted - to no avail.

i think my pst file has exceeded 2gb which may be part of the problem. the only thing is i cannot delete any emails to reduce the pst file size (i have managed to empty the deleted files folder)

any suggestions would be very welcome.

many thanks

Tom
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peakpeak
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Hello tommykay7,

Since you deleted the Trash, you should gain a little space.  You need to compact the PST to gain the space.  If you do not know how to compact PST file, follow the directions in this article
support.microsoft.com/kb/289987

Hope this helps!
war1
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tommykay7

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many thanks indeed - that seemed to work fine - and all ok.

Cheers again. Tom