Link to home
Create AccountLog in
Avatar of veedar
veedarFlag for United States of America

asked on

Clarification regarding MAPI and 3rd party apps?

I've been looking at HelpDesk applications and all the ones I've looked at require that either POP or IMAP be enabled on the Exchange server to create tickets by email.

Am I correct in concluding that these apps are not able to support MAPI because it's a closed MS protocol?

Further my understanding is that POP and IMAP are insecure. So how do people get around this security problem when an app wants to interface with Exchange?

SOLUTION
Avatar of isaman07
isaman07
Flag of Canada image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
ASKER CERTIFIED SOLUTION
Avatar of LeeDerbyshire
LeeDerbyshire
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of veedar

ASKER

Thanks Guys