Link to home
Start Free TrialLog in
Avatar of ifrahfinancial

asked on

Explorer Fault in module ieframe.dll for Windows 2003 Server

When starting to type in Windows 2003 Server through Terminal Server in a window the path for a file, as soon as the first letter of the drive is typed: k:\ the screen blanks out of icons for about a second and comes back to life and the window closes itself. The log gives the following error.

Faulting application explore.exe, version 6.0.3790.3959, faulting module ieframe.dll, version 7.0.6000.16608, fault address 0x000c9733

It appears that other users on the same server through terminal services do not have this issue.
Avatar of cohenphil
Flag of Canada image

How long has this been happening for? Did it occur after running some windows updates.
Is the user that has the problem an administrator or standard user?

you said that this error only occurs for some users not others on the same TS.
Can you please log onto a user account that doesnt work and check via regedit to see if you have the following entries under.
HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main

"RunOnceComplete"  = dword:00000001
"RunOnceHasShown" = dword:00000001

Compare results to a user that does NOT have the problem.

Please advise your results.
Avatar of ifrahfinancial


Actually, after getting frustrated, I decided to just delete my user name and the user directory on that server. I created a new user and logged on. It apparently fixed the problem. It started doing this yesterday and no updates had been installed nor any programs. This was an admin user.  I had done a little more browsing using IE 7 than I ever do because it is so slow through terminal server, which I would be interested to figure out why. Anyway it is working now. If you know about the slowness of IE7 through terminal server, that would be helpful. Thanks.
There are numerous articles relating to the IE7 anti-phishing filter causing the delays.

have a look at this MS knowledge base:

Once again - is the slowness an admin user or standard account with this issue.

Avatar of Computer101
Flag of United States of America image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial