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JohnFlag for United Kingdom of Great Britain and Northern Ireland

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HP laserjet 1022 - Problems printing across the network - works fine locally

Can anyone help please.

I've connected a USB HP laserjet (1022 ) printer to a  Domain user computer which is a member of Windows Server 2003
Nobody is able to print to the shared HP.  A test print works fine from the computer it's connected to.  but if any user attempts to do any printing to it, the job just hangs there in the print que and will not delete unless a restart is done. I've added everyone in the security settings and also just to make sure the 3x users that need to share the printer.  I thought this may be relating to a driver problem so i downloaded the drivers again from HP (Just the basic drv not full installation) still no joy.
 If i make the 3x users domain admins, all 3 can print fine.

Any ideas

Thanks
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cmorffew
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jjfresh66 - you need to remove those users from Domain Admin group and add them to the local admin group on the machine that is sharing the printer.
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ASKER

Hi, can you explain a little more please not quite sure what you are saying.

Thanks
In a domain environment there are 2 places that  you can set security
1. the server
2. the workstation

If you set security at the server, you will typically be setting domain level security which covers all workstations
if you set the security at the workstation then you are setting local security that only effects the workstation not others.

You said that you have added everyone in the security settings i take it you mean for the printer?  did you add them as \\domainname\username or as \\workstationname\username?

By granting the users Domain Admin level you are granting them full command of your network not the machine.  

By going into the security(user accounts - click advanced and choose groups) on the machine that is sharing the USB printer, you can add the domain users to the local admin group which should give you the same effect as adding to the domain admin group but without the security problems.

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ASKER

Thanks for your help. still not there yet

This is what i did on the computer sharing the printer. from the printer properties i selected security and added the 3x users as \\domainname\username - I've tried to follow what you said about adding domain users to the local admin but i'm struggling to find that option. Sorry i've not done this before so can you help a little more.  As i understand if i select security of the printer i should be able to choose groups from advanced tab  and add users to teh local admin ( I don't see any groups in there just all thye domain members)
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cmorffew
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ASKER

Got ya - Will try this later and let you know if that fix's the prob.

Cheers
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ASKER

Thanks - this is now working !!!
Appreciate your advise