Link to home
Create AccountLog in
Avatar of amoos
amoos

asked on

how to activesync windows mobile 5.0 with exchange 2007???

we are running exchange 2007 SP1 and we have windows mobile 5.0 phones and 6.0 phones.  the windows mobile 6.0 phone activesync with exchange 2007 perfectly but on the windows mobile 5.0 phone we keep on getting a support code on the phone when we do the active sync.

the support code we are getting on the windows mobile 5.0 phones is 0x80004005

what is this code and how do i get this phone to sync??
Avatar of peakpeak
peakpeak
Flag of Sweden image

You probably need to allow for unsupported devices on the Echange server.
ASKER CERTIFIED SOLUTION
Avatar of peakpeak
peakpeak
Flag of Sweden image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of Carol Chisholm
You'll also need to install not only the certificate you use for OWA, if you use one, but also the root certificate from your CA, if you use a home made certificate.
Avatar of amoos
amoos

ASKER

ok where do i go to make sure usupported devices is enabled??

also we use a SSL certificate from godaddy.com, is this what i need to import or install on the windows mobile 5.0 phone??

home come i do not have to do this on the windows mobile 6.0 phones???  all i have to do on the windows mobile 6.0 phones is accept the security settings.

Windows Mobile 6 has resolved the issues there were with WM5, which was better than 4. Usually by the third version MS get things working.
Avatar of amoos

ASKER

ok so how do i check to see if unsupported devices is checked in the exchange management console??

is there anything else that needs to be done like importing the cert to the phone??