Link to home
Start Free TrialLog in
Avatar of NUdovich2
NUdovich2

asked on

Asterisk Voicmails reappear after they are deleted (#7)

Endusers Email says it best:

The pain in the A  phone system keeps dumping deleted messages back into my voice mail under old messages.  Not only does it do it to mine, but I also get Johns deleted messages like 3 weeks after he deleted them.  For the love of Pete&when is this madness going to end?

Any thoughts?
Avatar of DrDamnit
DrDamnit
Flag of United States of America image

What version of Asterisk do you have, and what OS are you running?
Avatar of NUdovich2
NUdovich2

ASKER

1.2 w/ Linux
what mail protocol / IP phones are you using?
The Phones are Polycoms.  Mail protocol?  Im not sure, are your referring to the option to have the VM's emailed to you in the voicemail.conf file?  If so, none.  That config file only has the default configuration.  
ASKER CERTIFIED SOLUTION
Avatar of jdechiaro
jdechiaro

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Only being a consultant without intimate knowledge of the workings of the server, I havent been able to investigate this yet.  I did emergency extensions.conf fixing and have put the asterisk issue to bed for now.  I am hoping it was an isolated occurence and was happening, in part, due to their misconfigured system as a whole.  For now I will close this question and split the points between the two responders.  Although for future reference, I am uncertain if either of these solutions fixed the glitch.