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YLaw

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Outlook 2003, Error Message Can't create file: Inv673.rtf. Right-click the folder you want to create the file in, and the click Properties on the shortcut menu to check your permissions for the folder

We are using Outlook 2003.  We have an access db that generates rtf files as attachments in outlook.  One out of 4 of our users out of the blue started getting the following Error Message when trying to open the attachment.  Can't create file: QuoteOnlyEmail.rtf. Right-click the folder you want to create the file in, and the click Properties on the shortcut menu to check your permissions for the folder

This is only happening for her at her computer.  She's logged in at the others and is not having a problem.  We've tried everything including:

A) Uninstalling and Reinstalling Outlook

B) The following advice:
1. Click on Tools ~ Options ~ Other tab ~ Advanced options ~ Custom Forms ~ Manage forms and click the Clear Cache button.
2. Close Outlook 2003 & deleted "frmcache.dat" located here:
"C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\FORMS"
Open Outlook and go to the Clear Cache button again and click it.

C)
Deleted all files from
C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files

RESOLUTION WIILL BE MAJORLY APPRECIATED
ASKER CERTIFIED SOLUTION
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tboy6423
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