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cmfcuFlag for United States of America

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Word 2007 Temp File Stuck Open

This is a strange one. A user has a document open and they are working in it, and something must have happened, I dont know what, however, the document will open but it does not have any saved changes to it, with a modified date being old, and there is a temp file for this document that is still open with a modified date that is todays date. So we have a situation where the temp file will not close and update the actual file. and when you open the file it still uses the temp file that will not close, even when closing the document. Any ideas how to force that temp file to close and make the nescessary updates to the document? Any way to recover the lost data from the temp file? This is urgent so any help would be good help! Thanks!
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dlc110161
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What I would do is attempt to open the file which contains data using the file type of "Recover Text from Any File (*.*).

Some data cleanup will be necessary but at least not all would be lost. When you restart the computer, it should free the temp file so that it can be deleted.

Dawn Crosier
Word MVP
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ASKER

Hey DLC, thanks for the quick response. Could you explain this a little more please? I am exact on the steps for this? Thank you.
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ASKER

I am not exact on the steps...typo.
Ok, no problem.

While in Word, click the Office Button.
Click the Open Button
Browse to where your file with suspected data is located.
Change the File Type to "Recover Text from Any File (*.*)
Click the Open button.

There will be some "garbage" in the file, but all the text should be there.

Dawn Crosier
Word MVP
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ASKER

No go on that. I tried to recover from the temp file and also from the actual file. The temp file has a more recent modified date but will not update the actual file...very strange. Any other thoughts? Thanks.
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dlc110161
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