Link to home
Create AccountLog in
Avatar of dblake15
dblake15

asked on

Autodiscovery service not configured for this user

Here is the test that I ran and everything looks good except for the OAB, AS, and UM service.  It says it is not configured.  How the heck do I get it configured??  Here is the output

 : 1003
 : Information
 : About to test AutoDiscover with the e-mail address DBlake@vizioncore.
   com.

 : 1006
 : Information
 : The Autodiscover service was contacted at https://vc-vm-exhub01.vizio
   ncore.int/Autodiscover/Autodiscover.xml.

 : 1016
 : Success
 : [EXCH]-Successfully contacted the AS service at https://vc-vm-exhub01
   .vizioncore.int/EWS/Exchange.asmx. The elapsed time was 437 milliseco
   nds.

 : 1015
 : Success
 : [EXCH]-Successfully contacted the OAB service at https://vc-vm-exhub0
   1.vizioncore.int/EWS/Exchange.asmx. The elapsed time was 0 millisecon
   ds.

 : 1014
 : Success
 : [EXCH]-Successfully contacted the UM service at https://vc-vm-exhub01
   .vizioncore.int/UnifiedMessaging/Service.asmx. The elapsed time was 2
   34 milliseconds.

 : 1016
 : Information
 : [EXPR]-The AS is not configured for this user.

 : 1015
 : Information
 : [EXPR]-The OAB is not configured for this user.

 : 1014
 : Information
 : [EXPR]-The UM is not configured for this user.

 : 1017
 : Success
 : [EXPR]-Successfully contacted the RPC/HTTP service at https://owa.viz
   ioncore.com/Rpc. The elapsed time was 15 milliseconds.

 : 1006
 : Success
 : The Autodiscover service was tested successfully.

Thanks
Avatar of isaman07
isaman07
Flag of Canada image

Launch ECM--->Recepient configuration--->Mailbox--->Right click the user in question--->click enable Unified messaging
Avatar of dblake15
dblake15

ASKER

thanks for the quick response, but I am looking for the AS and the OAB not really the UM part, or will enabling the UM also enable the others??
So you ask for deletion and you continue asking. If you read your question carefully, you will see that you are asking about UM also.
Is this a new user?
If it is, have other new users created correctly?
You shouldn't need to enable anything, as long as the user was created correctly, and isn't a contact for example.

Simon.
ASKER CERTIFIED SOLUTION
Avatar of dblake15
dblake15

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator