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unable to use remote web access after the pc was part of the domain

a collegaue of mine had a broken down pc that had to be replaced.  so we let him bring his personal pc to the office and added it to the domain using connectcomputer command (in ie browser) after adding in on the server first.

this all worked ok.

The person now has his new pc, and he took his laptop back come.  But now he can not use remote web workplace anymore for connecting to the new pc.

The persons user account has been give administrator and remote web workplace rights on the new local pc.
no other changes were made to the persons user account

what can be wrong ?
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Thank you !  The problem was to that remote desktop wasn't checked at computer properties.