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XK8ERFlag for United States of America

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WinXP - 2GB memory ram issue

Hello there,
I have a problem with my new computer.. I have installed 1 memory ram of 2GB..
and the systems is working perfectly fine for about 2 or 3 days non-stop!

when the problem comes I am able to use the computer but if i have a few
programs open then it wont open others programs, so its useless and I have to close
programs to open other or reboot the computer!

I have two of the same ram 2GB so I switched for the other ram thinking it might be
a defective card but I got the exact same results..

I also got the latest update of the mother board and updated the BIOS

I purchased my hardware from tigerdirect so here are the links

MOBO
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?Sku=A455-2802
RAM
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?Sku=C13-6082

machine
http://img106.imageshack.us/img106/8814/60166820va9.jpg
http://img247.imageshack.us/img247/1764/71967589kv2.jpg

please someone help me as its very uncomfortable to have a brand new system broken!
Avatar of darenceang
darenceang

HMMMMMMMmm.........
just a thought, if its a brand new....means warranty is still valid? ;)

maybe you want to "test" out the ram?
http://hcidesign.com/memtest/
Avatar of SysExpert
In addition, I would check for malware, and use the process explorer or at least task manager to see what is hogging the CPU.

malware - Leetutor list
Have you tried running virus scans and spyware scans  This could be a problem with viruses/trojans/spyware or other malware. Some free online virus scanners:

http://housecall.antivirus.com 

http://www.pcpitstop.com/antivirus/default.asp

http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Also try these free programs to rid your system of spyware, trojans, and other malware:

http://download.com.com/3000-2144-10194058.html?tag=lst-0-1
Spybot - Search & Destroy

http://download.com.com/3000-2094-10045910.html?legacy=cnet
LavaSoft Ad-aware  

I use BOTH of the above programs on my 3 Windows systems; what one program misses, the other catches.  Also make sure to download the most up-to-date data before you run the programs.

Another very good freeware program for ridding yourself of spyware is this:

http://www.superantispyware.com/
SuperAntiSpyware

You might also try this free program (HijackThis) -- install it in its own folder, don't download to your Desktop:

http://www.spychecker.com/download/download_hijackthis.html

HijackThis is a tool that is for advanced users, because it lists all the installed browser add-on and startup items, allowing you to inspect them and then optionally remove any ones you select.  You must be careful in choosing what to remove, although the program can create a backup of your original settings.  But put a check mark to fix any home page or search page setting that HijackThis detects which you have not entered yourself.  The program has an option to download online updates of the hijack data.

You should first post the log at this site:  

http://www.hijackthis.de/index.php?langselect=english

and it will be automatically analyzed for you (after you click on the button labeled "Analyze" near the bottom of the page), telling you which entries (called "Nasty") should be fixed.  You will also be told if you have any items that are "Possibly Nasty", or "Unnecessary", or "Unknown". If you don't know what to do about these, you might find something on the module name by doing a Google search of the internet.

If you have any questions about what it is asking you to fix that you would like the E-E experts to comment on, then do this:  right above the Analyze button you will see this message: "The following analyses has been stored temporarily", and there will be a link where the analysis file will be saved (for a period of three days). Click on it and then copy the link of that page from the address bar of your browser and paste it here, and experts can check it for you.  (Please DON'T post the entire log itself in your question.)

In case you would like to learn more yourself how to use HijackThis, here are a couple of urls:

http://www.tomcoyote.org/hjt/
HijackThis Quick Start


http://www.spywareinfo.com/~merijn/htlogtutorial.html
HijackThis log tutorial




I hope this helps !
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ASKER

its also happens after a fresh windows xp installation so its not a virus, malware nor spyware..
ASKER CERTIFIED SOLUTION
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nobus
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ASKER

I dont have other mother board for this system!
Avatar of XK8ER

ASKER

do you think the ram is not compatible?
why would i think that?
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ASKER

all im looking is for a solution of my problem not to fight with you!
since the parts are new, as k for a warranty exchange of the mobo
don't want a fight either - lol !
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ASKER

well, I just want to know how and what to test (I want to test everything before I exchange the mobo because it'll take a few weeks for it to come back...a few weeks being computer-less!) I want to check everything else first before I send it back
if you want to test, use memtest86+ from www.memtest.org
or download ubcd, that contains it, and many more :  http://www.majorgeeks.com/Ultimate_Boot_CD_Full_d4981.html