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abumgardner

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Why do I have to reset my router after VPN disconnects?

I keep my work PC connected to the office VPN 24/7.  Occasionally my VPN connection will drop for whatever reason.  The problem is that I cannot reconnect to the VPN until I reset (unplug the power) the router. It gets stuck on "Verifying Username and password". After the reset the VPN connects right up.
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arnold
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Are you using a VPN client on your computer to establish the VPN connection to your office?  The VPN server is likely configured to drop an inactive/idle connection. Why expose your system to a virus in the office and vice versa why expose the office to a virus on your system?

The below goes on the educated guess that you are using a VPN client (microsoft or other)
Your VPN client if used, might not detect that the VPN connection was dropped.  If you are using a VPN client, disconnecting and reconnecting the VPN might be what is needed.  Rebooting your router effectively breaks the VPN connection the VPN client seems to still reflect as connected.

It might be better to setup the VPN on your side to be established when needed and terminate when idle for 20 minutes.
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abumgardner

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I am using the Microsoft VPN client that comes standard with Windows XP Pro.  The problem is that when the VPN is disconnected, whether that be because I manually disconnected or a network glitch or whatever, I cannot reconnect.

I believe the problem is in the router.  I know some only support one PPTP connection and it is like it doesn't know that the VPN is no longer connected.  My previous router (Linksys WRT54G) didn't have this issue.  I am looking for a workaround.

Thanks
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arnold
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A reboot does not help this issue.

I think you are correct that it is most likely a manufacturer issue with this particular model.  Unfortunately, Linksys won't help me.  They say to contact the reseller (Vonage).  I can't contact Vonage because I am no longer a customer (Switched to a local voip provider that actually knows what customer service is).

In short, I will probably give this router away and buy a different model.

Thanks for the help.