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nvs_victorFlag for United States of America

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Laptop sound device seems busted, what should I do?

Just recently, my laptop's sound just stops working, out of nowhere.
The hardware in Device Manager just disappeared. I didn't disable it or anything.

So if I try to play any sounds, I get this error:

"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."

In fact, you can see everything I see simply by disabling your sound device (ex: "Realtek High Definition Audio" under "Sound, Video, and game controllers").  But remember, mines simply doesn't show up.

I thought it must be a virus, as McAffee keeps saying "Potentially Unwanted Program removed".

So I formatted the laptop with recovery discs to everything new.

And guess what? Still no audio device installed! It didn't do this in the past.

Even worse, the laptop model allows me to play CDs without turning the computer on, simply by pressing the play button on the chassis. Where it worked in the past, it can't play anything now.

THEREFORE, I suspect a hardware malfunction.

What should I do with such a good laptop? Calling Toshiba tech support will cost money ($35 now).

Thanks.

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Wcombee
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If you right click on my computer, go to properties and into the hardware manager, are you seeing that the device is there just not recognized by the computer?
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Nope, there's no audio device at all.  I see everything you would see except the audio device. For example, I see Legacy Audio Drivers, Audio Codecs, etc, but not actual audio device.

I have 3 other computers that show the actual audio device, and I know this one is missing from this computer.
I think the question is
what to do with a busted onboard audio device in a laptop.

I think it's granted that it's busted.
Oh, it's amazing how computers just decide to go bad.
It's as if it's a scheme to make us buy another new one.
SOLUTION
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Wcombee
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Mark Poirier
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"How about a USB sound device"

Wow, that's a great option I never thought about, except that the onboard good speakers would not be used.

Sending in the laptop for repair seems a good alternative (it's outside warranty).  I'll  need to check on price.
Thanks
If there's anymore options, please let  me know.
To replace the onboard audio would require replacement of the laptops motherboard.
Hmm, you make a good point. I don't thin it's worth sending it back to Toshiba for repair.

Thanks Sparkmaker, USB seems the best way to go.
Also, thanks Wcombee for your assisted solution.