Link to home
Create AccountLog in
Avatar of GMartin
GMartinFlag for United States of America

asked on

Very long delay in time for loading of Windows XP Logo and Desktop from Western Digital Hard Drive

Hi Everyone;

        I am wanting to help a friend with an unusual bootup problem of XP from his harddrive.  Basically, when I first got there, the following was going on:  There was a black screen with an error message reading as follows:  Error in loading windows operating system.   Once I saw this, I restarted the pc in Safe Mode and a desktop did appear with a message indicating to press enter to repair the registry.  Once that was done and restarted, the pc restarted with a very long delay in the loading of the Windows XP Logo and Desktop.  

          To compound this problem, he can not boot from any of the three optical IDE devices, like the Sony DVD RW, the CD-R/RW, and the standard DVD ROM.  Two of the three optical IDE devices show up within the BIOS Post test.  Interestingly, all three optical IDE devices do show up within My Computer after a long wait for XP to load from the HDD.  In terms of IDE configuration, the Western Digital 80GB drive loads from an Ultra IDE 100 Controller Card because the BIOS on the motherboard does not understand the HDD size.  The Primary Master is the Sony DVD RW, Primary Slave, None, Secondary Master is the CD-R/RW, and nothing for Secondary Slave.  Quite frankly, I am not sure what conclusions to draw from all of what is going on.  It does look like a possible IDE controller issue, but, I am unsure though.  

        Just help in facilitating possible troubleshooting options, here is a brief run down of the system.  On the screen, it indicates TEA 1110P CTX Computer 11/10/98- i440LX-2A69JB0GC-00

         If more information is needed, please feel free to let me know.  It will be provided upon request.

        Any feedback on this question will be appreciated.  

       Thank you

       George
SOLUTION
Avatar of janicegannon
janicegannon

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of GMartin

ASKER

Hi

       Thank you for your quick reply and offered solutions.  I do have a couple of followup questions to your response.  First, can a bad HDD cause the three optical IDE devices to be unable to boot from a bootable CD?  And, secondly, will the chkdsk /r fix a corrupted registry problem within Windows?

        George
ASKER CERTIFIED SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of GMartin

ASKER

HI

       The pc merely bypasses the cdroms all together.

        George
SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of GMartin

ASKER

Hi There:

        Within the BIOS, I merely see Auto selected for User and Mode Type for all 4 IDE channels (e.g. Primary Master, Primary Slave, Secondary Master, and Secondary Slave).  Should I see CDROM for three of the IDE channels?  Interestingly, they show up just fine within My Computer of Windows.  With that said, I assume the BIOS settings of Auto are fine because I think Windows gets its information about hardware from the BIOS configuration and drivers.

          George
Avatar of janicegannon
janicegannon

Yes, Auto is fine. Did you see in there the Boot Sequence? All BIOS's have it, but it is different places. Possibly in the advanced settings. You will be able to select what you want to boot first, ie. Floppy, HDD, or CD

Once it is first, or at least in front of the HDD you should be able to boot the CD.
Avatar of GMartin

ASKER

Hi

       Yes, I have tried on several different occasions to get the pc to boot from the cd by selecting CDROM first within the boot sequence within the BIOS setup, but, it never boots from it.  

        Thanks,
       
       George
Ok, does the CD you are using boot on other systems?

Is the CD a CD-r that was made bootable, or an actual Windows CD?

It is starting to sound like your drive is no good, but since you are having all types of IDE issues, maybe you were correct in thinking the IDE controller is bad. But, I have worked on thousands of PC's and have only see one bad IDE controller and that was because some ripped it up by yanking on cables inside the system, not by itself.

Avatar of GMartin

ASKER

Hi There;

         That is a good question.  Basically, the cd created was on a cd-r and contained the extracted files of an ISO comprising a Western Digital Harddrive Diagnoistic Tool to test the integrity of the HDD.  Since everyone has now gone to bed around here, I will pick back up on this tomorrow by carrying out the following:  Testing the cd-r with WD HDD diagnoistics on it using an entirely different pc.  And, secondly, I will take the HDD out of the problem pc and install it into a good working pc and see what happens.

           I will report back with the results tomorrow.  Many thanks once again for your suggestions.
I will be back in touch.  In the meantime, if other suggestions come to mind, please fee free to post them because I will be following up close with this post until this issue is resolved.

           Thanks again for your help.

           George

         
         
SOLUTION
Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of GMartin

ASKER

Hi There;

        Thank you so much for sharing your insights and suggestions with me regarding this concern.  
I am happy to report this situation is now resolved.    After waiting about 5 minutes Windows XP to load along with its desktop, I went into System Restore and selected March 2nd as the restore point because the pc was working fine on that day.  Once the pc restarted, the entire desktop suddenly loaded much faster (e.g. within 1 1/2 minutes as opposed to 5 to 5 1/2 minutes).  With the much faster load up of the XP desktop, I am confident to say this is now fixed.

            Many thanks once again for your help.

           George
Very cool, glad you are working faster now...