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orbie1234

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How Do I Force a Locked-Up Server To Restart Without Actually Physically Having Someone Restart It??

I have a Microsoft Windows Server 2003 R2 Enterprise Edition Server, which has Just locked up. This server is running a number of mission critical VPS's, and I need to have it restarted ASAP. It is running VMWARE Server for VPS's. Currently, We are able to ping the machine, but otherwise all other services that we have tried in order to get onto the machine (RDP, Even Not able to get into the remote Vmware Console) have failed.

My question is: Is there ANY way possible to FORCE this machine to restart? I'm willing to try anything, conventional or not in order to do so. Otherwise, this server and the mission critical applications will be down until someone walks into the datacenter in the morning.

Any help is appreciated.

Orbie1234
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Redwulf__53
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you can try a remote restart:
Get command prompt and type < shutdown -r -t 00 \\computername >

Please note: you may be able to restart the computer, but it doesnt meen all your servoces or applications will start automaticaly (such as a manual application start-up on the server).
Avatar of w3r
Hi,
tried to use the shutdown utility?
shutdown -m \\YOURSERVER -f -r
shutdown -? for Help on all switches

greets mike
shutdown -r -t 00 -m \\computername
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orbie1234

ASKER

Update - After Trying These Commands, I get the following message via cmd prompt:
shutdown -r -t 00 -m \\computername \\computername: Not enough server storage is available to process this command.(1130)


Oh, and Ironically.. We ordered a rack-mountable network controlled UPS yesterday. Will be here by next week :(
shutdown -r -t 00 -m \\computername

computername is the server name! try again
I know that, just not posting our machine names.. completely redundant to solving the issue.
Can you try to get remote access to the registry of the affected server and follow these steps? http://www.chicagotech.net/troubleshooting/error1130.htm
Hey W3R,
How Would I go about getting remote access to the registry of this machine, and where would these specific values be located in the registry?

Thanks,
Orbie
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On another note: if your C:\ partition is full, and that is the reason the server is locked, a restart is not going to do much good... you may need to do some cleanup before, or in safe mode....
The C:\Partition is not full Redwulf, so we're goo there :)

As for connecting to the remote registry, I am getting the following error when I tried connecting with the machine name, and the IP:

An object (computer) with the following name cannot be found: MachineName. Please check for accuracy and then some other pointless things. Odd thing is, that it asked me for a username and password.. which I gave it before getting these errors.

So, im pretty much screwed then? :P Never again will i go without a network controlled UPS.

So, it is this 1130 Issue that is causing me problems it looks like?
Thanks,
Orbie
hmm, it seems so.
all I can provide you for now is http://support.microsoft.com/kb/106167/en-us but you already know that information. Assuming you have administrative privileges you can try to get a trial version of dameware utilities --> see http://www.dameware.com/downloads/default.aspx#dntu
That kind of tool helped me out many times, so I would give it a try!
Yeah, I just tried it out using a few of the different utilities provided. Looks like a very interesting piece of software, i will have to check that out another time im more detail!

Thank you for the help W3R, Redwulf, you have helped me in getting to the root of the problem.. even though i am not able to solve it at this moment :P

Regards,
Orbie