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kmcloughlin

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Blackberry not activating? how can i wipe it and start again. BES account is fine?

How to activate.
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Kurt_Braeckmans
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To wipe:
Goto options
select security
press on the wheel/trackball and select "wipe handheld"
click on continue
type in "blackberry".
your device is now being wiped.

On the BES delete the account and the readd it again.
Set the enterprise activation password.

Also make sure your battery is fully charged and you have full coverage and that EDGE/GPRS is in capitals
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kmcloughlin

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That option in security does not seem to appear there?
Found it in general settings> options button> what do i do know, bit worried have wiped it?
ASKER CERTIFIED SOLUTION
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Kurt_Braeckmans
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Thanks working now.  email sailing through.  thanks.