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ellecid

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Need help finding driver for CompUSA USB 2.0 IEEE 1394 Combo for Notebooks

Have visited http://fmi.compusa.com/ and cannot determine which driver to use for PC card described in the title.  I tried SKU 306475 (CompUSA USB 2.0 and 1394 PCI Card  Expansion I/O Cards ) but tha didn't work. The pc card has a gold grounding strip with 8 bumps and is a Type II, I think.
This card worked on my Dell Insprion 8200 before I reformatted. (I'm a knucklehead for not backing up the drivers beforehand.  :(
Additional Information:

Manufacturer: CompUSA
Model: PC Card
Interface: PCMCIA
Operating System: Windows XP Home
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phrankenstrat

I had one of those USB expansion cards from CompUSA. It turned out to be made by a company called Sabrent. You can try this site to see if there is something you can use.
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ASKER

phrankenstrat,  
Found the site.  http://www.sabrent.com/products/specs/SBT-PCA4.htm looks exactly like the pc card.  download the driver, but when I try to direct "Found New Hardware" to that driver, it says it was "not installed because the wizard cannot find the necessary hardware."  BTW, the pc card is the in pcmcia slot, and I have a thumb drive in one of the USB slots, and can see a light on the thumb drive ilumminated.  This makes me think that the pc card is being 'seen' by the computer, but not 'recognized.'  Have also tried to load the driver from device manager without success.  
Does the driver have a setup.EXE or other executable, or a setup.INF? If it only has a .INF, right-click on the .INF, and select Install from the drop-down menu.
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I used the setup.exe to install the drivers.  Computer didn't recognize those drivers when running the 'found new hardware.'  Neither could I access the drivers when trying to point the device to them via the device manager.
Sounds like your card does is not branded with Sabrent's info. Could be an OEM version of the card. You might want to contact CompUSA at 1-800-COMPUSA and ask them for definitive identification information to help you find the correct driver.
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I called CompUSA.  They were very nice, but could not help me because there is no model number on the PC Card, only the vague title listed in the title to question.  I'm stepping back and looking at the big picture -- Have been very focused on trying to solve this problem and invested perhaps a bit too much time in trying to find something that I thought was findable, but may not be.  Perhaps it's time to look for another PC Card or a notebook expansion dock.  Good lesson learned about backing up drivers before conducting a reformat.  :)
The driver at this site doesn't work?
http://fmi.compusa.com/driver.asp?SKU=306475

After unzipping it use device manager to install the inf file.
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I'll try this and report back!
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phrankenstrat,
Have just know traveled to where the computer is with the missing driver.  The driver you refer to above is the same driver I had tried to use before.  So you helped in verifying that I had selected the correct driver from the compUSA web site.  In part of my trouble shooting I  had subsequently done a system restore to get the computer back to an earlier time.  So I tried downloading and installing the SKY=306475 driver again with no success.
Maybe it is a Cables Unlimited card. The look very similar. Try this link to see if it's close.

http://www.cablesunlimited.com/products/Prod_Individual3.aspx?groupcode=I3503

If it looks close, then try this link for the driver.

http://www.cablesunlimited.com/products/Prod_Drivers.aspx?groupcode=I3503
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ASKER

the device depicted in the first link looks just like the pc card.  I downloaded, unzipped and installed the driver.  Found New Hardware would not recognize it.  I also tried to install driver by selecting the driver at a specific location where I had downloaded the driver, that didn't work.

In the Device Manager here are the "Details" for each subcategory under "Other Devices" with a big yellow question mark right next to it:
Yellow Quesiton Mark "Other Devices"
- - Yellow Question Mark "PCI Device":  PCI\VEN_10B1&DEV_0C03&SUBSYS_00000008&REV_B9\5&1B1804A5&0&0009F0
- - Yellow Question "Mark PCI Device":  PCI\VEN_10B1&DEV_5239&SUBSYS_00000008&REV_B9\5&1B1804A5&0&0309F0
- - Yellow Question "Mark PCI Device":  PCI\VEN_10B1&DEV_5253&SUBSYS_00000008&REV_B9\5&1B1804A5&0&0409F0
- - Yellow Quesiotn Mark "PCI Modem":  PCI\VEN_8086&DEV_2486&SUBSYS_542114F1&REV_02\3&61AAA01&0&FE

Does this help?  Or is it jibberish?  :)



10B1 is Cabletron Systems Inc.

5239 is a USB EHCI2.0 Controller from Ali Corporation, http://www.ali.com.tw

5253 is an IEEE P1394 OpenHCI 1.0 Controller from Ali Corporation, http://www.ali.com.tw

8086 is Intel, http://www.intel.com

2486 is an AC 97 Modem Controller

If you search the Intel, Ali, and Cabletron websites, you will likely find the drivers you need for these devices.
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ASKER

Response from Ali Corp:
Dear user,

Thanks for your email but sorry that ALi could not provide any assistance
for this part number since it is no longer our product.
However, you may visit http://www.nvidia.com/page/uli_drivers.html for your
request. Thank you.

Best Regards,
XXXX

So I'll check here next.
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ASKER

Souseran and Phrankenstrat,

Good news!  I found the driver cd as I was packing one house to move to another.  I'll report back with how installation from disk goes!
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ASKER

Apologies for the delay; have been real busy moving from one house to another.  

I loaded the drivers from the disk (it's an automated program therefore I can see where the drivers get stored), but the computer doesn't see them.  What I'm wondering is, could it be possible that I loaded the wrong drivers and the computers sees them and therefore won't see the correct drivers?  If this so, how do I get the computer to see the correct ones?  I have tried un-installing drivers and re-installing by running the automated program . . .
Download Microsoft's Windows Uninstaller Cleanup Utility from here:

http://support.microsoft.com/kb/290301

Install it. Uninstall the driver. Run the Windows Uninstaller Cleanup Utility. Reboot. Try to install the driver again.
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ASKER

Will be back on Friday with a report of results.  Thanks for the help!
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ASKER

I had time tonight to work with this before I left.  I installed Windows Cleanup Utility.  I uninstalled  drivers below that are assoicated with this PCI device.  When I run Windows Unistaller Cleanup Utility, this is what it lists:  BitDefender Antivirus v10, Microsoft Office Professional Edition 2003, WebFldrs XP and Windows Installer Clean Up.  No where does it show the the drivers noted below and I don't think I should run the utility for the items listed above.

1.      Under the heading, IEEE 1394 Bus host controllers, confirm there is an OHCI Compliant IEEE 1394 Host Controller string without any yellow ! marks or red X marks.
2.      Under the heading, Network adapters, confirm there is a 1394 Net Adapter string without any yellow ! marks or red X marks
3.      Under the heading,  Universal Serial Bus controllers, confirm there are no visible yellow ! marks or red X marks in front of the Ali PCI to USB Open Host Controller, Standard Enhanced PCI to USB Host Controller, USB Root Hub and USB Root Hub strings.
ASKER CERTIFIED SOLUTION
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ellecid

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