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Symantec Email Proxy Error 1003,9 Outgoing mail takes to long to scan and times out

Greetings,
I am using Symantec Client Security 3.1 with Antivirus(SAV) 10.2. (not Norton Antivirus)
I am getting this error when trying to send email messages with attachments.

!Symantec Email proxy:
Your email message to [email address of recipient] with the subject [email subject] was unable to be sent because the connection to you mail server was interupted. Please open your email client (Outlook 2000) and re-send the message from the sent messages folder. 1003,9

On the server in System Console under client auto-protect options there is no check to enable any kind of email scan. I cannot find any other places that allow me to configure email scanning. On the client computer there are no options in Antivirus to disable email scanning as well. ( Yes I did have all admin rights)Most of the related posts do not provide an answer to this problem.

How can I get Symantec Antivirus to stop scanning email messages? We have Forefront security to do this.

Thank you for your time!
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ASKER

Would someone like to comment on this for me? PLease?
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Is this an original email - with an original attachment, or is it one of those "FW, FW, FW,...." kinds of emails?

I remember problems with SAV 'cycling down' through several layers of imbedded objects, and just wonder if that is your situation.

Vic
Thank you for your response! I was beginning to think this question was forgotten.

It happens with newly created emails with attachments and with FWs with attachments. Pretty much anything with an attachment. I get this error.
ASKER CERTIFIED SOLUTION
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oh..my goodness...thank u so much for such an great help.
It worked for me..i tried several exercises but didnt work..at all
the solution is amazing man...

thanks
Murari
hey first time it worked out sent only very first 2 mails. After that same error receiving (1003),9 symantec email proxy error.

Please let us know if it is working for anyone.

thanks
Murari
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