Internet Explorer says The Address is not Valid and url with http:///

wuming11
wuming11 used Ask the Experts™
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Recently my IE or Firefox keep giving me the message"The Address is not Valid" with http:/// in the address bar when I try to visit websites. I've tried deleting all cookies/temporary files with no luck. I have tried to flush dns and renew ip but the fault persists. The internet connection is there, just that http:/// keeps on appearing.

Here is a copy of my HiJack this log, Please assist. I am going crazy.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:09:46 AM, on 3/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\WINDOWS\system32\dlcgcoms.exe
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Razer\Diamondback\razerhid.exe
C:\Program Files\Minimizor\Minimizor.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Comodo\Firewall\cfp.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\IE New Window Maximizer\iemaximizer.exe
C:\Program Files\RALINK\Common\RaUI.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Razer\Diamondback\razertra.exe
C:\Program Files\Razer\Diamondback\razerofa.exe
C:\WINDOWS\system32\conime.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\hong\Desktop\HiJackThis_v2.exe
 
O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IEPro\iepro.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [WinFast Schedule] "C:\Program Files\WinFast\WFTVFM\WFWIZ.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Diamondback] C:\Program Files\Razer\Diamondback\razerhid.exe
O4 - HKLM\..\Run: [Minimizor] C:\Program Files\Minimizor\Minimizor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [IE New Window Maximizer] "C:\Program Files\IE New Window Maximizer\iemaximizer.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IEPro\iepro.dll
O9 - Extra button: Video Detect - {0028E570-E86D-4ceb-A108-76158C18DEF3} - C:\Program Files\videodetect\videodetect.dll
O9 - Extra 'Tools' menuitem: Video Detect - {0028E570-E86D-4ceb-A108-76158C18DEF3} - C:\Program Files\videodetect\videodetect.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O20 - AppInit_DLLs:   C:\WINDOWS\system32\guard32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: dlcg_device -   - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset  - C:\Program Files\Eset\nod32krn.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
 
--
End of file - 7060 bytes

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Commented:
It should be http:// not http:/// 

Author

Commented:
Thats the problem, it just auto changes to http:///.

For eg, when I typed "http://www.webmd.com" in the address bar, it just changes to plain "http:///" and say that the address is not valid. Its the same with IE or Firefox.

Top Expert 2008

Commented:
Hello wuming11,

Start the Registry Editor by going to Start > Run > type REGEDIT > click OK.  Navigate to these keys in the left pane of the Registry Editor window. Check your registry settings:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix

Make sure the Default value data is set to http://

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\Prefixes

Make sure www value data is set to http://

Hope this helps!
war1
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Author

Commented:
My registry settings are as what you mentioned. Thanks. The faults still persists :(
Top Expert 2008

Commented:
HijackThis log looks OK.

1. An addon may be interfering. Disable Addons.  If you have Windows XP SP2, go to Tools > Add-on Manager, and uncheck the addons.

Disable third party extensions. With IE open, go to Tools > Internet Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

2. If no joy, clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Click OK.

3. Reset IE settings.  Go to Tools > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

4. If no joy, check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.

5. If no joy, run the System File Checker to repair any broken system files.  Go to Start > Run and type sfc /scannow
and hit OK.  You will need your Windows XP CD when asked.

6. Create a new user account in Windows.

7. If no joy, repair or reinstall Internet Explorer and Outlook Express in Windows XP
http://windowsxp.mvps.org/IEFIX.htm
OR
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
OR
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378

Commented:
check for coolwebsearch infection usinf cwshredder.  

http://us.trendmicro.com/us/products/personal/CWShredder/index.html

Also, try removing or updating the the IE7pro, IE New Window Maximizer, and Flashget add on programs.

Download the following program:

http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe

Open the program above and click the "Uninstall" button. This will remove the PnkBstrA.exe and PnkBstrB.exe service.

In HiJack This, run the scan again and checkmark the following:
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
And then click fix to remove these items.

You might want to run the LSPfix utility and the WinsockXP fix as well:
http://cexx.org/lspfix.htm
http://old.www.iup.edu/house/resnet/WinsockXPFix.exe
Hello.  What happens when you type in an IP address of a site? For instance, google.com is 72.14.207.99

Secondly, have you run anti-virus scan (used what program?), run Spybot SD, and ad-aware?
spybot:
http://www.safer-networking.org/en/mirrors/index.html
adaware:
http://www.lavasoftusa.com/products/ad_aware_free.php

Good luck. Interesting problem.
Please post what an ipconfig /all shows. This is normally caused by bogus settings for the Local Area Connection. You should also remove the firewalls on your system, as they could possibly be breaking things here.
Commented:
Hi,

My windows crashed before I could solve the problem.

Now that I repaired windows, the fault's gone.


Regards,
hong

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