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sam205gti

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Remote Web Workplace does not load - It says 'The page cannot be displayed' and also 'Loading' in the middle of Internet explorer

When we try and access remote web workplace on our sbsserver we get the message that the page cannot be displayed in the top left hand side of internet explorer and in the middle it says 'Loading...' This appears once the user name and password have been entered. Outlook web access is still working.

On the server we get an error from SBS.RWW which has event ID 0.
Below is the error message that appears:

The following fatal error occurred in the Remote Web Workplace application:
      URL:            http://sbsserver/Remote/header.aspx
      Error Message:      An operations error occurred
      Stack Trace:         at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.get_AdsObject()
   at System.DirectoryServices.DirectorySearcher.FindAll(Boolean findMoreThanOne)
   at System.DirectoryServices.DirectorySearcher.FindOne()
   at remote.RAPLinks.getCurrentUser()
   at remote.RAPLinks..ctor(HttpRequest httpRequest, HttpServerUtility httpServer, HttpSessionState httpSession)
   at remote.Global.getRAPLinks(HttpServerUtility httpServer, HttpSessionState httpSession, HttpRequest httpRequest)
   at remote.header.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Does anyone have any ideas what might be causing this?
Avatar of Rob Williams
Rob Williams
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Re you testing from inside using http://sbsserver/Remote  (good test)  or outside using https://sbsserver.domain.abc/Remote ? The latter requires that port 4125 be forwarded to the SBS.

Also open the IIS management console and verify the web page/s are running.
ps- RWW requires both ports 443 and 4125 forwarded, but I only mentioned 4125 as you stated OWA was working which just needs 443.
Avatar of sam205gti
sam205gti

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Thanks for the ideas, I have tried using remote web workplace on the server so I dont think it is a port forwarding issue, I had checked that the web pages are running and I also restarted them.

Anyone got any other ideas? Does the error message make much sense?
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Avatar of mattyd0484
mattyd0484

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