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ranyaid11
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webmail service down

for some reason webmail service is not available for the public for outside the office... but if you are on the same network you are able to get in...but is online for all users on the network

I have checked the event viewer and notice it has this event ID 116
Microsoft Exchange OLEDB was unable to initialize event system correctly.  Support for store event may have been disabled. HRESULT = 0x8000ffff.

any idea what is going on?
ExchangeEmail ClientsWindows Server 2003

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ranyaid11

8/22/2022 - Mon
WilyGuy

So the address you would use OUTSIDE of the network and the one on the INSIDE are the same?  Or is there a host header for the outside?  

Usually Webmail works or doesn't work and its ability to work outside the network is dependent upon DNS and firewall settings.
ranyaid11

ASKER
yes they are the same on both Ouside-inside ..webmail.domainname.com
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ranyaid11

ASKER
i just got " the page cannot be displayed"
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ranyaid11

ASKER
I just notice right now; i tried to get in the OWAAdmin config and is not letting me get into the configuration;
I have entered Admin username/ password and doesn't work... I receive blank page and following error: " you are not authorized to view this page"

HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)


ranyaid11

ASKER
THanks for helping me, I have re entered the question , I think is better explained...