i am trying to back up my 2 virtual win 2003 servers which are running on vmware esx 3.0 server. i am using symantec backup exec 11d. i have installed the remote agent on both the virtual servers but when i run the backup job it tells me that there is a problem with the backup agent.
i have other physical windows 2003 servers which i can backup no problem. it's just the virtual ones i'm havng issues with. do i need to do something different to get the virtual servers to backup?
Are you able to ping those machines from the backup server. Check the firewall on the ESX server and ensure that the ports on which backup exec tries to connect remote agents are opened on the ESX server.
update if the issue still persists with the error messages