troubleshooting Question

IE6 Cant login to Java Applet site after Win XP patch auto-update (Firefox Ok but next patch disabled Firefox login also)

Avatar of sunhux
sunhux asked on
Web Browsers
6 Comments2 Solutions561 ViewsLast Modified:
Hello,

I just got a new X61 Thinkpad running Win XP Professional SP 2 Build 2600.

It was able to login to www.poems.com.sg  but a few days later, after an
auto-update (sort of MS patch??), IE 6 would hang after I've entered the
password to login to this site.  I enabled additional logs for IE so that message
would pop up when it hanged at the point of login & message details are :
Line 9
Char: 5
Error: Access is denied
Code: 0
URL: https://www3.poems.com.sg/asp/start/redirFrHomePg.asp?
         sQStrPage=SG&sQStrTop=&changePwd=

I can still login to this site from another PC.  Regardless of which
network/broadband I connect this Thinkpad to, it will run into the
above problem.  I can still browse other websites.

Even if I used XP's "System Restore" to go back to a previous point in
time prior to the onset of the problem/auto-update, it did not solve the
problem.

I then installed Firefox 2.1.0.0.13 to this Thinkpad & is able to login
to the site again.  Then another auto-update occurred & auto-rebooted
the Thinkpad & this time, Firefox can't login to this site as well.

I restore back to a previous point in time (after 1st autoupdate but
before 2nd autoupdate) & Firefox would not login still.  Then
uninstalled Firefox & reinstalled it but still unable to login to this site.

What should I do next?

If possible, don't suggest I reinstall/reload as there's quite a lot of software
that have been installed on this Thinkpad.

Appreciate if solution/suggestion can be emailed to sunhux@gmail.com

Thanks
ASKER CERTIFIED SOLUTION
screff

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